Records Management Meets Knowledge Management
Is systematic records management (RM) – a pressing topic for law firms and corporations alike – good or bad for knowledge management (KM)? Many RM policies call for both saving certain records and destroying others. Any business process designed to manage content, can in theory,...
Ron Friedmann,
21 years ago
2 min read
Recent Interesting Articles
I have been remiss in not reporting sooner recent legal technology articles on knowledge management, blogging, and business intelligence. KM. Law firms reinvent KM in KMWorld provides an excellent account of KM at one-half dozen large law firms (as reported by, among other bloggers,...
Ron Friedmann,
21 years ago
2 min read
Metrics – Agonizing or Essential
I recently commented on a Corporate Legal Times (July 2005) article on offshoring. An observation it makes about one of the challenges to offshoring – developing metrics – struck me as having broader applicability. From Overhyped, Underused, Overrated: The Truth About Legal Offshoring: “Be it...
Ron Friedmann,
21 years ago
1 min read
Blogs and RSS Feeds – Enterprise Approach?
Here is another post about blogs but this one is different. First, a question for readers and second, some thoughts about knowledge management implications. Last week I met with librarians at a large law firm. They asked if I knew of any enterprise aggregator software....
Ron Friedmann,
21 years ago
2 min read
Is BigHealth a Harbinger for BigLaw
Cisco is taking on health care costs. Could this initiative have implications for BigLaw? Cisco: Paging Dr. Info Tech ($) in Business Week (7/11/05) explains that Cisco is “quietly organizing Bay Area companies to support pay-for-performance in health care.” Sound familiar? I recently wrote about...
Ron Friedmann,
21 years ago
2 min read
Three Recent Articles about Offshoring
Three recent articles discuss offshoring legal work in some detail and provide interesting updates and insights. I continue to follow the offshoring option because I view it as similar to technology: a way, properly deployed, to lower costs and improve client service. The Corporate...
Ron Friedmann,
21 years ago
2 min read
Orrick to Enter Tech Outsourcing Biz
Orrick Herrington will soon form a separate business to sell support services, including tech, via its West Virginia center. Via an Edge International blog post, I found an article, Orrick in plan to offer law firms outsourcing service, in TheLawyer. “The West Coast firm has...
Ron Friedmann,
21 years ago
1 min read
DC Bar Ruling: Law of Unintentional Consequences?
In New Reality: Temps Must Join DC Bar ($), the Legal Times (June 27, 2005) reports District of Columbia bar regulators ruled that contract lawyers must be admitted to the DC bar to avoid the unauthorized practice of law. This may have implications for offshoring,...
Ron Friedmann,
21 years ago
1 min read
New Online Services Initiative
I have long championed the idea of online legal services (online services list here and collection of articles here). So I was intrigued to read a recent American Lawyer magazine article (July 2005) that mentions a new online services initiative. Clients Unite (at p. 22)...
Ron Friedmann,
21 years ago
1 min read
KM Trends
What’s hot in knowledge management? Tania Daniels, an experienced KM professional and consultant with eSentio, and I collaborated to answer that question. The occasion was a presentation we gave jointly at at eSentio’s annual CIO Roundtable Retreat yesterday. Here are some of the highlights of...
Ron Friedmann,
21 years ago
1 min read
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