Automating the Law Factory – UK May Lead the Way
The law factory handles high volume, relatively routine legal tasks (blog posts, presentation). Like any factory, it needs automation. Whether law firms or vendors own the automation is an interesting question. Law firms historically have not led automation efforts. Document assembly is three+ decades old...
Ron Friedmann,
15 years ago
3 min read
Legal Tech: Moving Beyond Personal Productivity
Lawyers were once technology laggards. Moi, type? They resisted e-mail. They ridiculed websites. Thankfully, that era ended. In spite of the 30-year history of what the PC has spawned, it’s not obvious lawyers get technology for more than personal productivity. Let’s look at some evidence....
Ron Friedmann,
15 years ago
2 min read
Twitter Roundup – May 2011
Since not everyone reads Twitter, I reproduce here a selection of my recent Tweets. Using Google doc for 1st time in a while (for a legal #KM group). Finding editing easier than in Word. Will report if KM profs share 🙂 ! 01 May 11...
Ron Friedmann,
15 years ago
1 min read
New Insight from Altman Weil on Evolving Legal Market Trends – AFA and LPO
Altman Weil has released the results of its 2011 survey of US law firms, Law Firms in Transition, by Thomas S. Clay and Eric A. Seeger . Anyone interested in the financial performance of US law firms, including BigLaw, should read this. My focus here,...
Ron Friedmann,
15 years ago
2 min read
Process Improvement – LPO and KM – as Legal Market Disruptors
Legal process outsourcing (LPO) has long meant “lower cost labor in India” to many lawyers. But LPO is fundamentally more about working smarter, not cheaper. A recent New York Times article drives home this point. And an American Lawyer op-ed explains the “news behind the...
Ron Friedmann,
15 years ago
3 min read
The New Imperative for Professional Support Lawyers
I recently spoke with Ian Nelson of the Practical Law Company (PLC) about the role of professional support lawyers (PSL) in large US law firms. Regular readers know that PSLs play a leading role in knowledge management (KM). They generate precedents, research new law, and,...
Ron Friedmann,
15 years ago
5 min read
Koncision Breaks New Ground in Contract Drafting
Koncision is a relatively new service by contracts expert Ken Adams (@KonciseD). It offers clear, concise, and quickly drafted contracts via an interactive web service. I comment here on why this is a notable development and briefly review my experience using it. Koncision is notable...
Ron Friedmann,
15 years ago
4 min read
Do Law Firms Talk about Clients?
I had an “aha” moment on Monday when I read a Tweet by Susan Hackett of ACC: “At the ALA Annual Conf: so many firms talking about firms-no one talking about clients … yet! I’m up tomorrow.” Just where are law firms on client service...
Ron Friedmann,
15 years ago
2 min read
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