How can law firms understand and take advantage of knowledge management? What are typical KM challenges? 

These are some of the questions I tackle in a recorded webcast, Knowledge Management: Asking the Right Questions, an interview with David Snow, editor of the technology section of Free registration required. This is a 15-minute, pure audio recording available via Webex. Some of my answers flow from my article, KM – The Right Question (at, also at as Pragmatic Approaches to Knowledge Management.