Is KM Really About Technology
More from the Ark Knowledge Management Conference in Chicago. A real time report on the role of tech in KM…. This is a debate between Stuart Kay (SK) of Baker McKenzie and Joshua Fireman (JF) of ii3: SK: Technology is just an enabler. It’s...
Ron Friedmann,
18 years ago
4 min read
Knowledge Management and Social Tagging and Bookmarking
Lawyers seldom actively contribute know-how to knowledge management systems so KM professionals increasingly turn to alternatives. One interesting approach relies on user self-interest to create KM value by inference. Almost everyone knows what it means to bookmark a web page. Originally, bookmarks were private, for...
Ron Friedmann,
19 years ago
2 min read
Real Time Reports from KM Track at ILTA
I’m at the 2007 annual conference of the International Legal Technology Association (ILTA) in Orlando. Today was the day for knowledge management. Fortunately a fellow blogger covered the sessions. Practicing real estate lawyer, KM lawyer, and blogger Doug Cornelius of Goodwin Proctor provided real time...
Ron Friedmann,
19 years ago
1 min read
Technology for Business Development v Marketing
I recently blogged about assessing the ROI of marketing investment in law firms. That posted generated a response distinguishing marketing and lead generation. I posted Law Firm Marketing and Technology – Return on Investment (ROI) to the College of Law Practice Management Blog. College Fellow...
Ron Friedmann,
19 years ago
1 min read
Managing E-Discovery (EDD)
How should law firms manage e-discovery? The Data Boom: Can Law Firms Profit? in LawFirmInc. (May 2007) offers answers to this question, covering economic questions such as whether EDD should be a profit center and how to conduct document reviews. My favorite excerpt: “Fenwick...
Ron Friedmann,
19 years ago
1 min read
Personal Offshoring
Many of us already outsource significant aspects of our personal lives, for example, house cleaning, tax prep, yard work, dog walking, and grocery shopping . Next, you may send jobs to offshore personal assistants. Connie Crosby over at the blog slaw.ca points to a Toronto...
Ron Friedmann,
19 years ago
1 min read
Something for Nothing? Enterprise Relationship Discovery
Law firms should understand the difference between customer relationship management (CRM) and relationship discovery. CRM is hard. Lawyers must enter and share data. Few large law firms use it effectively. BigLaw should ask where the value in relationships lie. Much value lies in tapping relationships...
Ron Friedmann,
19 years ago
2 min read
The Future Of Legal Outsourcing
The Future Of Legal Outsourcing: What Every Law Firm And Corporate Legal Department Needs To Know. That’s the topic of a panel discussion at the ALM Outsourcing Conference 515pm session. [This blog post comes to you live from the ALM-sponsored Legal Industry Outsourcing Forum (May...
Ron Friedmann,
19 years ago
6 min read
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