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Knowledge Management

The State of Law Department KM

Knowledge management in corporate law departments is a glass half-full, glass half-empty situation.  On the (less than) half-empty side, only 15% of legal departments have “implemented a KM process,” 54% have not, and 31% don’t know. This according to an InsideCounsel magazine poll published in...
Outsourcing

Outsourcing Law Firm Support Services

Support Services Outsourcing: Understanding the Processes, Mehtodology and Lessons Learned. That’s the topic of a panel discussion at the ALM Outsourcing Conference 10am session.  [This blog post comes to you live from the ALM-sponsored Legal Industry Outsourcing Forum (May 23, 2007, NYC). Notes and comments...