Sharing COVID-19 Challenges in Large Law Firms
This week I convened a group call to discuss and share COVID-19 challenges in large law firms. Ten senior staff leaders of large law firms participated, most US-based but one from the UK and one from Canada. For those in large law firm who have...
Big Law Improving
How often do you read that Big Law is improving? Not that often? Many commentators view large law firms like dinosaurs. Yet I see much evidence that Big Law steadily improves client value and business operations. That was my take away from a conference last...
Law Firms Disrupted – Disputing the TR View
Thomson Reuters today released its annual law firm report, 2020 Report on the State of the Legal Market, prepared with Georgetown University Law Center, suggesting law firms disrupted. I agree in part with its conclusions but disagree that large law firms are at a unique...
Law Firm Service Delivery Model Evolves – Citi 2020 Client Advisory
The large law firm service delivery model continues to evolve according to the just released Citi 2020 Client Advisory, prepared with Hildebrandt Consulting (PDF). I summarize key findings here on the service delivery model and comment on them. Citi writes “we expect that firms will...
Making, Designing and Doing (#LegalGeek Live)
Introduction to Legal Geek Making, Designing and Doing I’m at the Legal Geek North America conference in Brooklyn (on 25 June 2019). It brings together multiple players in legal technology and innovation for a day of rapid fire, 8 to 12 minute, TED-style talks, with a total...
Data Driven Law Practice Management
I read a growing number of articles about data analytics and AI in the legal market. Few, however, provide as much detail of how systems work as I would like. Around the time I was ruing that fact, I exchanged tweets with Intapp about data...
Lessons for Lawyers from a Low Cost Indian Hospital
You may be surprised that a low cost hospital chain in India offers multiple lessons for lawyers. The World’s Cheapest Hospital Has to Get Even Cheaper (Business Week, 26 March 2019) explains how an already-low-cost operation can go even lower. That message may not be...
Law Firms Learning from Industry
Mainstream media articles often hold lessons for large law firms – if management can look beyond the industry and story-line specifics. And some days, articles coincidentally group to offer a lesson book. The Friday, 2 November 2018 print edition of the Wall Street Journal published...