Working Virtually
The January/February issue of Law Practice magazine includes an article that I wrote called The Future Law Office: Going Virtual. It explores how law firms should consider letting lawyers spend…
Online Services Update
I recently came across a very well-done white paper, Online Strategies for Law Firms 2004, on online legal services by Charles Christian, Editor & Publisher, Legal Technology Insider. It provides…
Creating Best Practices at Chevron
Chevron spends more than $60 million on outside law firms that handle its litigation reports Refining Litigation (Corporate Counsel, Dec. 2003). A new general counsel who started one year ago…
Outsourcing in the News
Two recent articles about sending work offshore caught my eye. In New Economy, Companies sending work abroad are learning cultural sensitivity – to their American customers, the New York…
Creating Value form Knowledge Management: Making it External and Syndication
LegalIT reports in Top Scottish firms pool know-how on KM project that several Scottish firms have teamed to create a “groundbreaking KM project to share knowledge across sectors.” This is…
GE Procures Legal Services via Online Service
Law.com reports in Now for Law Firms, Too: Competing for Business Online (New York Law Journal, November 10, 2003) that General Electric Commercial Finance is using the online procurement service…
Sending the Wrong Signals to Clients with Technology
In Big Employer Is Watching yesterday (11/5/03, p. B1), the Wall Street Journal reports that many employers are using technology to monitor employee attendance. Employees at some organizations must use…
Imperfections in the Market for Legal Services?
In my prior posting, I discussed some interesting comments I heard at a Legal Tech keynote conference. I also had an interesting private conversation with a general counsel of a…
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