In Support of Best Practices
My prior post discussed a recent article suggesting that the search for best practices may be fruitless. I believe that the problem is less in defining best practices and more…
Technology is Not Enough
Consulting company McKinsey has found that information technology investment by itself has little effect on productivity. Management practices have a much bigger impact on productivity. When IT lifts productivity in…
Incremental Change May Not Be Enough
Technology is all about change. The job of the CIO is often as much about change management as it is about technology. Sometimes change occurs so continuously and gradually that…
External Drives for On the Road and Backing Up
It’s unusual for me to focus on hardware, but I’ve found a relatively inexpensive device – the SmartDisk Firefly, an external hard drive – that I think is a productivity…
The Trouble with Taxonomies
Taxonomies are an integral element of many large law firms’ knowledge management programs. But building, maintaining, and using a taxonomy can be hard. In my recent post on Developments in…
Developments in Full Text Searching
Regular readers of my blog know that I have a long-standing interest in the potential of full-text search technology for both litigation support and knowledge management applications in large law…
Tracking Tasks
A key element of personal productivity is tracking one’s tasks. I use Microsoft Outlook and it strikes me that doing so is harder than it should be. And from dealing…
New KM Survey
Matthew Parson, in connection with Joy London’s Excited Utterances, has conducted a knowledge management survey. Share the knowledge in LegalIT.net reports a summary of the findings. “The objective of…
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