In a 35-page report titled Calling a Change in the Outsourcing Market (April 2005, PDF), Deloitte Consulting concludes that outsourcing is not all it’s cracked up to be. The report finds numerous problems and limitations. It’s hard to know how to apply the analysis to the legal market given the nascent state of outsourcing but given my many posts on the topic, I thought it only fair to post about this.
