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08 Jan 2026

Category: Legal Process Improvement

Law Firm Service Delivery, Legal Process Improvement, Management and Technology

Do Large Law Firms Have to Start from Scratch to Automate?

A recent article about aircraft production observed that automation requires starting from scratch. Wow. It made me wonder if that’s so for law firms?. Airplane Makers Automate to Meet Surging Demand in the Wall Street Journal (9 July 2016) reports that Boeing and Airbus “are digging deep into the technology toolbox...
Ron Friedmann, 9 years ago 2 min read
Alternative Legal Provider, Contract Management, Do Less Law, Innovation and Change Management, Legal Process Improvement

The Future of Law & Contracting (live from IACCM)

This is a live blog post from the International Association for Contracting & Commercial Professionals (IACCM) Americas Forum. [Please forgive any typos or misunderstandings in meaning.] This session is The Future of Law & Contracting (live from IACCM) with Mark Harris, Founder, Axiom and moderated by Tim Cummins...
Ron Friedmann, 10 years ago 3 min read
Do Less Law, General, Innovation and Change Management, Law Firm Service Delivery, Law Firm Staffing, Legal Process Improvement, Legal Project Management, ...

Do Large Law Firms Work Differently from Each Other?

I wonder if lawyers at large law firms practice differently. With all the discussions about strategy and competitive differentiation, I rarely read about how lawyers do their work. And I believe this matters more than the market thinks. What do I mean by how lawyers work? Examples...
Ron Friedmann, 10 years ago 3 min read
Alternative Legal Provider, Innovation and Change Management, Law Departments / Client Service, Law Firm Service Delivery, Legal Process Improvement

Legal Innovation on Continental Europe – Xenion Legal

Innovation in the continental European legal market has long seemed to lag relative to the UK, US, and Australia. I have puzzled if my perception was wrong or reflects an actual lag. A recent conversation with a European innovator suggests it is the latter. And...
Ron Friedmann, 11 years ago 7 min read
Artificial Intelligence (AI), Bar Regulation, Do Less Law, Innovation and Change Management, Interesting Technology, Knowledge Management, Legal Process Improvement...

Meet Your New Lawyer, IBM Watson

Will IBM Watson be your new lawyer? Perhaps someday. For now, I tackle an easier question: what role can Watson play in Big Law? I speculate here so welcome comments and corrections. Last week at the International Legal Technology Association annual conference  an IBM Watson senior manager presented to an invitation-only meeting of Global...
Ron Friedmann, 11 years ago 4 min read
Alternative Legal Provider, Artificial Intelligence (AI), Cool Legal Conferences, Law Firm Service Delivery, Legal Process Improvement, Legal Project Management, Low Cost Law Firm Centers, ...

Big Law Changing or Being Disrupted?

The legal market has seen a running debate since the economic crash: is Big Law being disrupted?  My short answer is no, it’s only changing. It’s not the three conferences in February alone on this question that prompt me to write today.  Rather, it’s the appearance...
Ron Friedmann, 11 years ago 3 min read

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