How to Foster Innovation in Law Firms
This is a live post from the Ark Group/Managing Partner’s 9th Annual Knowledge Management in the Legal Profession. This session is Practice Innovation and the Profitability Equation: What is Invested in KM? The panelists: Joseph J. Morford Managing Partner, Tucker Ellis LLP Lisa Chamandy, Counsel, Client Service Innovation & Litigation,...
Ron Friedmann,
12 years ago
3 min read
Refining the “Knowledge Advantage” and Getting Back Into Your Clients’ Inner Circle of Trusted Advisors
This is a live post from the Ark Group/Managing Partner’s 9th Annual Knowledge Management in the Legal Profession. This session is Refining the “Knowledge Advantage” and Getting Back Into Your Clients’ Inner Circle of Trusted Advisors with Kevin E. Colangelo, Client Relations Officer, Proskauer Rose LLP, [Moderator] Matt...
Ron Friedmann,
12 years ago
3 min read
Knowledge Management Priorities in Large Law Firms – A Survey
Last week I attended a private meeting of large law firm knowledge management professionals. About 50 people from almost as many firms attended. In preparation for the meeting, the co-organizers (of which I was one) asked all invitees several questions about KM priorities and interests....
Ron Friedmann,
13 years ago
2 min read
New Generation of Law Firm Portals and Good Design Principles
This is a live blog post from a private meeting of large law firm knowledge management professionals. The topic is new model intranets / portals with a focus on user interface (UI) and user experience (UX). BACKGROUND AND PRINCIPLES OF GOOD DESIGN Perhaps the...
Ron Friedmann,
13 years ago
5 min read
The Evolution of KM from Content to Tools to True Productivity
What is knowledge management today? Recent developments in the legal publishing world provide one answer – and the answer may not be what you think. Early in January, I was struck when Thomson Reuters (TRI), which owns Westlaw and other primary and secondary legal content,...
Ron Friedmann,
13 years ago
4 min read
LexisPSL – Automating and Standardizing Practice Support
Last week, courtesy of Nick West, Director, Legal Markets for LexisNexis UK, I viewed a demo of LexisPSL, an online knowledge management (KM) and practice support tool for UK lawyers and professional support lawyers (PSL). It illustrates how the right combination of content, technology, and...
Ron Friedmann,
13 years ago
3 min read
Legal KM and Law Firm Pricing
Legal knowledge management professionals frequently discuss Alternative Fee Arrangements (AFA). The discussion typically focuses on why and how AFA should be good for KM. But absent appropriate internal allocation of fees, I am not so sure that is true. This post is a work in...
Ron Friedmann,
15 years ago
2 min read
Do Law Firms Capitalize on their Collective Intelligence?
Two mainstream media articles last week illustrate the power of collective intelligence. Both make me wonder whether large law firms take full advantage of their scale. Herds on the Street (Jonah Lehrer, Wall Street Journal, 19 March 2011) describes how traders at one hedge fund...
Ron Friedmann,
15 years ago
2 min read
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