Category: Knowledge Management

What’s hot in knowledge management? Tania Daniels, an experienced KM professional and consultant with eSentio, and I collaborated to answer that question.  The occasion was a presentation we gave jointly at at eSentio’s annual CIO Roundtable Retreat yesterday. Here are some of the highlights of...

An article in Forbes (How to Be a Pack Rat) describes knowledge management research underway at Microsoft. As described in this article, I wonder if MS really understands KM.  The article describes a research project called MyLifeBits, designed to store everything a user has ever...

According to LegalIT, knowledge management expert Matthew Parsons has joined Linklaters.  The article also reports that Parons “will also be in charge of Linklaters’ high-profile online legal services unit, Blue Flag.” I have long believed that KM would fare better if it were client facing...

A new survey by Bain & Company shows that knowledge management has gained ground over the last few years in corporate America.  A Bain press release on April 11th reports on the management consultancy’s 2005 Management Tools & Trends survey. As a former Bain consultant,...

Can knowledge management move from “nice to have” to “must have?” Tying it to making money is one way.  Supplying Labor To Meet Demand in the March 21st issue of Information Week is a must-read for knowledge managers. It begins by describing a system the...

At Legal Tech a few weeks ago, I moderated a session on clients paying for KM and subsequently posted session notes. That prompted interesting comments from panelist Jeff Rovner, Director of Knowledge Management for the Americas Region, Clifford Chance US LLP.  In my follow-up notes,...

In a recent post, I said individual lawyers have little incentive to contribute to KM efforts. Now, experienced law department consultant Rees Morrison confirms that in-house lawyers resist KM for this reason.   In Altruistic Information Sharing Doesn’t Happen: Intranets, Case Management Systems and Knowledge...

I hope the cryptic title piques your curiosity. It’s inspired by Group Mentality: Lawyers Are Moving to New Firms En Masse on law.com and Rick Klau’s KM blog post The Long Tail and KM. They raise questions about institutional and personal motivation to do KM. ...