Category: Knowledge Management

More from the Ark Knowledge Management Conference in Chicago. A real time report on “The Evolution and Impact of the PSL Model”   John Worall, a Practice Support Lawyer at White & Case, presents on “The Evolution and Impact of the PSL Model.” The London...

More from the Ark Knowledge Management Conference in Chicago. A real time report on “KM: In the Crosshairs Between lawyers and Technology”   Scott Rechtschaffen, managing shareholder at Littler Mendelson, presents on the “KM: In the Crosshairs Between lawyers and Technology.” KM group at Littler...

More from the Ark Knowledge Management Conference in Chicago. A real time report on the non-traditional notions of knowledge management….   Brent Kidwell, a partner at Jenner & Block, presents on the “Changing Landscape of KM in the Law Firm.” One definition of KM (Wikipedia)...

More from the Ark Knowledge Management Conference in Chicago. A real time report on the role of tech in KM….   This is a debate between Stuart Kay (SK) of Baker McKenzie and Joshua Fireman (JF) of ii3: SK: Technology is just an enabler. It’s...

Just finished a session on cultural change and social networks at the Ark Knowledge Management conference in Chicago.  A few interesting points: – Technology has caused the collapse of more traditional in-person social connections and mentoring. – KM has emerged as a substitute for the...

Knowledge managers frequently discuss the number of document categories (types) in the document management system.  The accepted wisdom is that about a dozen types is right. Even then, lawyers often will not select the appropriate type. Some firms started with 100+ types and pay the...

Social networking (e.g., Facebook or MySpace) is the rage. Can it support knowledge management efforts?  The Water Cooler Is Now On The Web (Business Week, 10/1/07) reports that the software “turns out to be an efficient way to mine for in-house expertise, discover new recruits,...

Knowledge management in North America has long had a different flavor than KM in the United Kingdom.  At the risk of oversimplifying, UK firms have focused on a relatively labor- and human-intensive KM, relying heavily on practice support lawyers (PSL). In contrast, the US firms...