Category: Innovation and Change Management

Technology innovation is alive and well in large law firms.  Later this week, The College of Law Practice Management will announce the winner(s) of its InnovAction award. Leading up to this, the College has been blogging each application entry. [I am a Trustee of the...

Law firms and law department can earn recognition for their innovations.  The College of Law Practice Management (I’m a trustee) sponsors the InnovAction Award to identify and honor innovation in law practice management. The application deadline is June 1st.

Should law firms blog? That’s the question I addressed on May 2nd at the ALA’s 36th Annual Educational Conference and Exposition in Las Vegas.  In Blogging: Why the Fuss?, I explored whether blogging is a good marketing vehicle for law firms. (I also covered blogging...

Two respected publishers now offer e-discovery (EDD) help, both supported by advertising.  Law.com (ALM) offers its e-discovery roadmap and Findlaw (Thomson) its Electronic Discovery Rule Wizard. The former is organized by stage of EDD processing, the latter by the FRCP. Both have interesting interfaces, offer...

Legal publishers play an important role in the legal market. They have moved from print, to digital content, to assembling an array of services. How will changing technology affect the publishers?  A large legal publisher recently asked me to address this question. This was not...

Getting customers to drive innovation is a common theme these days. Therein may lay one barrier to legal market innovation.  Customer-Controlled Innovation by Patrica Seybold in Optimize Magazine (Feb 07) is a good overview of how innovative companies collaborate with customers to transform their product...

Change is hard. To wit, many lawyers have trouble adapting new technology. A very humorous video provides an enlightening perspective on change management.  Ernie the Attorney pointed to this hilarious video at YouTube. A must see for anyone who’s ever had to explain technology to...