Collaboration Re-Considered
Stretch your memory. Think back to the early days of e-mail. Did you resist? Fess up. Are we all at risk for resisting the next wave? Around 1995 I wrote an article arguing that lawyers should use e-mail. Seems quaint, but trust me, it was...
Ron Friedmann,
20 years ago
1 min read
Practice and Process Improvement – Part II
Last November I suggested that in law firms, it was not obvious who should be responsible for practice and process improvement. A new answer may be emerging. Hildebrandt consultant Susan Raridon Lambreth wrote an excellent article, How Do Practice Leaders Get Their Jobs Done and...
Ron Friedmann,
20 years ago
1 min read
The Way Lawyers Work
Do lawyers think carefully enough about how they practice law? I think not. Relatively few lawyers seem to analyze how they practice. How many carefully consider alternatives or consciously seek best practices? Do others share my impression that relatively few lawyers seem to apply the...
Ron Friedmann,
20 years ago
1 min read
Practice and Process Improvement in Law Firms
US corporations invest a lot in process improvements. And now law firms show signs of doing the same. Two recent ILTA white paper excellent articles (Don’t Support the Practice of Law – Support the Business of Practicing Law and The Value Proposition of the Business...
Ron Friedmann,
20 years ago
2 min read
Thoughts on Digital Collaboration
Collaboration is the mantra of our new economy. Yet in the legal market, computer-based collaboration is limited. Here are some possible reasons. . . At a recent meeting of large law firm knowledge management professionals, Michael Mills, Director of Professional Services & Systems at Davis...
Ron Friedmann,
20 years ago
2 min read
GE – Online Auction and Best Practices
I have written before about GE using auctions to buy legal services. Corporate Legal Times reports GE recently used an online auction to choose its final firms. Bidding Wars (Sept 2005) reports that GE used 500 firms last year. After a cut based on quality,...
Ron Friedmann,
20 years ago
1 min read
Metrics – Agonizing or Essential
I recently commented on a Corporate Legal Times (July 2005) article on offshoring. An observation it makes about one of the challenges to offshoring – developing metrics – struck me as having broader applicability. From Overhyped, Underused, Overrated: The Truth About Legal Offshoring: “Be it...
Ron Friedmann,
21 years ago
1 min read
Doctors Mend Their Ways – Can Lawyers?
Yesterday the Wall Street Journal reported that “anesthesiologists pay less for malpractice insurance today, in constant dollars, than they did 20 years ago.” This is a result of a conscious effort – one with lessons for lawyers. In the lead story, Once Seen as Risky,...
Ron Friedmann,
21 years ago
1 min read
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