Maintaining Profitability with New Approaches to Legal and Business Support
Today I presented at the ALA 2014 annual conference on Maintaining Profitability with New Approaches to Legal and Business Support. The slides are below. I previously provided a preview of the talk in my March 2014 blog post, Steps to Survive the Coming Competition. Topics I cover include new forms of competition, steps...
Ron Friedmann,
12 years ago
1 min read
Clifford Chance Adopts Continuous Improvement Program
This week Clifford Chance, one of the largest law firms in the world, published a white paper called Applying Continuous Improvement to high-end legal services. I view it as a potential turning point in BigLaw. A few other law firms, especially Seyfarth Shaw with SeyfarthLean, have...
Ron Friedmann,
12 years ago
5 min read
Refining the “Knowledge Advantage” and Getting Back Into Your Clients’ Inner Circle of Trusted Advisors
This is a live post from the Ark Group/Managing Partner’s 9th Annual Knowledge Management in the Legal Profession. This session is Refining the “Knowledge Advantage” and Getting Back Into Your Clients’ Inner Circle of Trusted Advisors with Kevin E. Colangelo, Client Relations Officer, Proskauer Rose LLP, [Moderator] Matt...
Ron Friedmann,
12 years ago
3 min read
The Future of Law is Process
Legal professionals debate if the ‘new normal’ will differ from the ‘old normal’. Aric Press’ American Lawyer editorial, The Change Agenda: Can You Hear the Ice Melting? shifts the question from ‘if’ to ‘how’. The answer to ‘how?’ is ‘process’. Press writes that even when...
Ron Friedmann,
16 years ago
2 min read
Do the US and UK Spend Too Much on Legal Services?
Big US and UK companies have cut spending on BigLaw. Has anyone stepped back to ask how much should they should spend? The current US debate on health helps illuminate the answer. The US spends far more on health care than other developed countries yet...
Ron Friedmann,
17 years ago
2 min read
Reducing Legal Costs Beyond Tinkering with Price
We may or may not be in the midst of a legal market revolution. Many an article suggests that general counsels are slashing costs. At best, however, the data are still anecdotal. GCs are, at most, tinkering with pricing rather than removing costs. By “tinkering...
Ron Friedmann,
17 years ago
2 min read
Are Lawyers Even as Systematic as Artists?
I’ve long argued that lawyers need to develop and follow best practices. Two recent cases show what happens when lawyers allegedly skip steps. Failure to File Routine Financial Statements Can Mean Trouble for Law Firms, AmLaw Daily Blog 9 June 2009, describes how two AmLaw...
Ron Friedmann,
17 years ago
1 min read
Questioning Truisms (More on Evidence Based Law)
My previous post discussed best practices and applying data analysis to questions of law practice and practice management. Subsequently I read an article by Ben W. Heineman, Jr., former General Counsel of General Electric. In Big Isn’t Always Best in Corporate Counsel (Nov 2008) he...
Ron Friedmann,
17 years ago
2 min read
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