Consolidation and Change in the Document Management Space
Document management systems (DMS) are an essential part of the infrastructure in most large law firms. A few do not use DMS or have created their own systems, but most use commercial products such as Hummingbird DM (formerly PC Docs) or iManage. Last August, Interwoven...
Ron Friedmann,
23 years ago
2 min read
Knowledge Management and Law Firm Compensation
Law firm knowledge management professionals frequently discuss the impact of partner compensation systems on the interest in and ability of a firm to invest in KM. The general consensus is that firms with “lock step” partner compensation are better able to support significant KM initiatives...
Ron Friedmann,
23 years ago
2 min read
Expertise Location (McKinsey Quarterly Article)
Knowledge management professionals frequently consider the question of how best to identify and locate experts within a large law firm. The current issue of the McKinsey Quarterly has an article titled Do You Know Who Your Experts Are? (Appears in the 2003, #4 edition –...
Ron Friedmann,
23 years ago
2 min read
Getting Closer to Clients – Learning from General Electric (GE)
In Will Jeff Immelt’s New Push Pay Off for GE, Business Week (October 13, 2003) reports on an interesting initiative by General Electric. (A subscription is required to access this article.) Jeff Immelt, GE’s still relatively new CEO, is, according to Business Week, trying to...
Ron Friedmann,
23 years ago
3 min read
More Full Text Technology from IBM
In my posting IBM is Developing New Search Technology of 13 Aug 2003 I discussed new full-text software from IBM called Unstructured Information Management Architecture (UIMA). On September 13, 2003, the New York Times carried short piece reporting that IBM is introducing a new full-text...
Ron Friedmann,
23 years ago
1 min read
The Business Case for and Background on “Offshoring” Professional Work
I have written several posts about the potential of outsourcing legal work overseas (Law Firms Outsourcing IT and Document Production, 27 Sep 03; Power Outages and Outsourcing , 15 Aug 03; Technology Outsourcing Example – Document Management , 18 Jun 03; More on Off-Shore Outsourcing,...
Ron Friedmann,
23 years ago
5 min read
Value Billing / Alternative Billing and Technology
The current (Fall 2003) issue of Law Firm, Inc. magazine has a very good article about why law firms need to think harder about value billing. In Stop the Clock & Make More Money, Jeffrey Carr and Mark Wolf, respectively the general counsel and assistant...
Ron Friedmann,
23 years ago
2 min read
Technology for Law Firm Marketing and Its Implications
Yesterday I heard Swati Agrawal of firmseek and Anne Balduzzi, a legal and technology marketing consultant, present on “Using Technology to Make the Most of Your Marketing Dollars” at a an event hosted by the Mid-Atlantic Chapter of the Legal Marketing Association (LMA). Swati and...
Ron Friedmann,
23 years ago
2 min read
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