New Virtual Legal Advisor
A new product illustrates one way to automate legal advice. DECISIONmaker Software, LLC recently released artificial intelligence software to guide HR professionals in complying with the Family Medical Leave and Americans with Disabilities Acts. The company and its founder, Alan Rolnick, an experienced labor lawyer,...
Ron Friedmann,
19 years ago
2 min read
Rewarding Lawyer Efficiency
In the billable hour world, lawyers have little incentive to be efficient. This could change. Consider Howrey’s change in associate compensation. One the one hand, I’ve never believed that many lawyers are intentionally inefficient to rack up hours. On the other hand, billable hour...
Ron Friedmann,
19 years ago
1 min read
Using Technology to Assess Legal Risk
Legally solid contracts may not be good for the business. That’s a conclusion in Best Practices: Assessing And Managing Legal Risk in the June 2007 newsletter of International Association for Contract and Commercial Management. The article cites studies suggesting that well-tuned legal contracts may not...
Ron Friedmann,
19 years ago
1 min read
Technology for Business Development v Marketing
I recently blogged about assessing the ROI of marketing investment in law firms. That posted generated a response distinguishing marketing and lead generation. I posted Law Firm Marketing and Technology – Return on Investment (ROI) to the College of Law Practice Management Blog. College Fellow...
Ron Friedmann,
19 years ago
1 min read
Outsourcing in the News
Several articles in June cover outsourcing, both in the corporate and legal sectors. My perhaps biased take is that they suggest a continued up tick in legal outsourcing. Seven Myths About Outsourcing (Wall Street Journal, 6/16/07, $) reports “companies that think handing off an operation...
Ron Friedmann,
19 years ago
2 min read
Success Factors for Working Virtually
I’ve been writing about working virtually for 3+ years so was excited to see a long article in the Wall Street Journal. Working Together…When Apart (WSJ, 6/16/07, $) is a report by Dr. Lynda Gratton, a professor of management at London Business School. She presents...
Ron Friedmann,
19 years ago
1 min read
Law Firm Marketing and Technology – Return on Investment (ROI)
Last week I blogged about an LMA law firm marketing technology seminar. I was impressed to learn the technology but surprised that BigLaw does not track marketing return on investment (ROI). In the Q&A, I asked if and how the panelists measure the ROI of...
Ron Friedmann,
19 years ago
1 min read
When One Search Engine is Not Enough
How many search engines does the average law firm need? Learn the answer to this question at an upcoming ILTA webinar: Knowledge Management When One Search Is Not Enough: Case Studies in Using Multiple Work Product Retrieval Tools on July 13, 2007 at noon Eastern....
Ron Friedmann,
19 years ago
1 min read
Technology for Law Firm Marketing
Law firm marketing has come a long way in a decade. An LMA seminar today made that clear. And it holds some lessons for knowledge management and IT professionals. The DC chapter of Legal Marketing Association (LMA) today hosted a seminar, “Technology Matrix – Building...
Ron Friedmann,
19 years ago
2 min read
The State of Law Department KM
Knowledge management in corporate law departments is a glass half-full, glass half-empty situation. On the (less than) half-empty side, only 15% of legal departments have “implemented a KM process,” 54% have not, and 31% don’t know. This according to an InsideCounsel magazine poll published in...
Ron Friedmann,
19 years ago
1 min read
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