Is KM Really About Technology
More from the Ark Knowledge Management Conference in Chicago. A real time report on the role of tech in KM…. This is a debate between Stuart Kay (SK) of Baker McKenzie and Joshua Fireman (JF) of ii3: SK: Technology is just an enabler. It’s...
Ron Friedmann,
19 years ago
4 min read
Social Networks, Cultural Change, and KM
Just finished a session on cultural change and social networks at the Ark Knowledge Management conference in Chicago. A few interesting points: – Technology has caused the collapse of more traditional in-person social connections and mentoring. – KM has emerged as a substitute for the...
Ron Friedmann,
19 years ago
1 min read
What Direction Legal Outsourcing?
Two current articles raise some interesting questions about law firms and outsourcing. Small World in Law Firm Inc. (10/07) is an interview with White & Case CFO Greg Dolan. The firm outsources some word processing to a legal process outsourcer (LPO) in Chennai. It has...
Ron Friedmann,
19 years ago
2 min read
Let a Thousand Flowers Bloom – Not!
This is the fourth in an occasional series of “maxims” on managing legal technology. Each one is a bit edgy – you have to decide where the line is on just how true it is! Let a Thousand Flowers Bloom – Not! Two decades...
Ron Friedmann,
19 years ago
1 min read
Learning from the Brits
The American Lawyer October 2007 “Global Issue” focuses on the recent success of leading UK law firms, especially the Magic Circle. Many factors contribute to their success; I’ll focus on two that I follow closely: outsourcing and law firm management. Magic Touch notes that leading...
Ron Friedmann,
19 years ago
1 min read
Knowledge Management Humor
Knowledge managers frequently discuss the number of document categories (types) in the document management system. The accepted wisdom is that about a dozen types is right. Even then, lawyers often will not select the appropriate type. Some firms started with 100+ types and pay the...
Ron Friedmann,
19 years ago
1 min read
Ask Permission or Seek Forgiveness?
This is the third in an occasional series of “maxims” on managing legal technology. Each one is a bit edgy – you have to decide where the line is on just how true it is! Better to Seek Forgiveness than Ask for Permission. Getting lawyers...
Ron Friedmann,
19 years ago
1 min read
Less is More
This is the second in an occasional series of “maxims” on managing legal technology. Each one is a bit edgy – you have to decide where the line is on just how true it is! Less is More. When trying to persuade law firm...
Ron Friedmann,
19 years ago
1 min read
Social Networking for Experience Location?
Social networking (e.g., Facebook or MySpace) is the rage. Can it support knowledge management efforts? The Water Cooler Is Now On The Web (Business Week, 10/1/07) reports that the software “turns out to be an efficient way to mine for in-house expertise, discover new recruits,...
Ron Friedmann,
19 years ago
1 min read
Roundup (9/30/07): UK Law Firms Outsourcing, BigLaw Hiring MBAs, Technology to Recruit Lawyers
In this Roundup, an update on law firm outsourcing in the UK, law firms hiring MBAs as practice managements, and more on technology to recruit lawyers. Outsourcing Outsourcing and Offshoring Gain Traction in U.K. Legal Market (American Lawyer, 9/07) reports that “[w]hen it comes to...
Ron Friedmann,
19 years ago
2 min read
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