Process Improvement – LPO and KM – as Legal Market Disruptors
Legal process outsourcing (LPO) has long meant “lower cost labor in India” to many lawyers. But LPO is fundamentally more about working smarter, not cheaper. A recent New York Times article drives home this point. And an American Lawyer op-ed explains the “news behind the...
Ron Friedmann,
15 years ago
3 min read
The New Imperative for Professional Support Lawyers
I recently spoke with Ian Nelson of the Practical Law Company (PLC) about the role of professional support lawyers (PSL) in large US law firms. Regular readers know that PSLs play a leading role in knowledge management (KM). They generate precedents, research new law, and,...
Ron Friedmann,
15 years ago
5 min read
Koncision Breaks New Ground in Contract Drafting
Koncision is a relatively new service by contracts expert Ken Adams (@KonciseD). It offers clear, concise, and quickly drafted contracts via an interactive web service. I comment here on why this is a notable development and briefly review my experience using it. Koncision is notable...
Ron Friedmann,
15 years ago
4 min read
Do Law Firms Talk about Clients?
I had an “aha” moment on Monday when I read a Tweet by Susan Hackett of ACC: “At the ALA Annual Conf: so many firms talking about firms-no one talking about clients … yet! I’m up tomorrow.” Just where are law firms on client service...
Ron Friedmann,
15 years ago
2 min read
Outside Investment in Law Firms – A Plus for Legal Tech?
Some who now manage or have managed law firm technology believe that legal software has never reached its full potential. One impediment is now under attack. Ethics rules bar non-lawyer investment in law firms. As a result, law are thinly capitalized; partners want to get...
Ron Friedmann,
15 years ago
2 min read
Data, Data, Everywhere… Someday in Legal Too
Can law firms take advantage of explosive data growth? And I am not talking about e-discovery. Last Friday, New Ways to Exploit Raw Data May Bring Surge of Innovation, a Study Says in the New York Times explained that both businesses and consumers create ever-increasing...
Ron Friedmann,
15 years ago
3 min read
Should Law Firms Price Dynamically?
I recently received an interesting e-mail from a friend who is a senior manager in a large law firm. He raised the idea of “dynamic pricing”, which is how airlines price seats and a mechanism some thinkers suggest will become more common for other consumer...
Ron Friedmann,
15 years ago
4 min read
Twitter Roundup – April 2011
Since not everyone reads Twitter, I reproduce here a selection of my recent Tweets. Hildebrandt law firm Peer Monitor Index Q1 http://bit.ly/mzBZLz || PMI up, rate pressure, success more variable, can’t cut expenses more 29 Apr @PaulLippe on the New Legal Market Normal in @abajournal...
Ron Friedmann,
15 years ago
2 min read
If Clients Really Hire Lawyers… What that Means for BigLaw
A Sunday post by Adam Smith, Esq. post provides good perspective on the theme of “law factory” versus bet the farm firms. Who’s Signing Your Paycheck? opens with an anonymous letter from a BigLaw partner to Adam Smith, Esq. asking “why law firms seem to...
Ron Friedmann,
15 years ago
3 min read
The State of BigLaw: What the AmLaw 100 2011 and Two Other Reports Today Tell Us
Three articles today give us a read on the BigLaw market This morning AmLaw Daily (9:41 AM) reported The Am Law 100 2011: Back in Black. This afternoon (5:45 PM), they reported The Am Law 100 2011: Growth Returns. Both report growth of 4%. Take...
Ron Friedmann,
15 years ago
2 min read
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