Portals and KM – Part III
Many law firms continue to struggle with their “portal strategy.” Is the goal unifying applications? Is it knowledge management? Is it matter-centric views? A recent article in LegalIT is helpful in considering these questions. Knowledge Management Portals: It’s just a phase asks what is the...
Ron Friedmann,
22 years ago
2 min read
More Evidence for Working Virtually
I have proposed that law firms consider the possibility that lawyers be encouraged to work at home some days or at satellite offices. Today, the Wall Street Journal reports yet another reason to support this idea: workers get more done at home because there are...
Ron Friedmann,
22 years ago
2 min read
PDA + Cellphone is a Time Saver
Ten days ago I bought a Treo 600 – a combined cell phone and Palm OS personal digital assistant. SprintPCS is my carrier. Though configuration and learning the device took some time, I am very happy so far. Some seemingly random factoids: This year...
Ron Friedmann,
22 years ago
2 min read
Two Law Firms Commercialize Extranets
Recently I have learned of not one, but two law firms that have commercialized extranets, creating separate entities to market products and services. In my last posting on Extranets, I suggested that law firm Extranets are more touted than used. I do not have...
Ron Friedmann,
22 years ago
2 min read
Law Firm Mergers and KM
The widely reported merger of Wilmer, Cutler & Pickering and Hale & Dorr raises interesting questions about the role technology can play in helping to integrate two firms. To be sure, merging the tech infrastructure of two firms can be a major challenge. I will...
Ron Friedmann,
22 years ago
2 min read
Interface Software Acquires Scout
I noticed today on Legal Technology Insider that Interface Software, makers of Interaction customer relationship management (CRM) software, has acquired the assets of Scout Solutions, makers of Aptus. According the April 19th Interaface press release, “Interface Software announced today that it has signed a...
Ron Friedmann,
22 years ago
1 min read
NLJ Article on Offshoring
The March 29, 2004 issue of the National Law Journal features a cover story titled ‘Offshore’ Legal Work Makes Gains. It presents a detailed and, in my opinion, balanced view of the trend and issues. Unfortunately, I could not find the story online (I...
Ron Friedmann,
22 years ago
3 min read
Five Big Ideas Reviewed – Need for a Process Approach
My recent post (4/11/04) reviewed how hospitals are closely examining procedures to improve work flows and quality. This approach may be the best hope general counsels have to control outside counsel costs. In Staying Power in the April issues of both American Lawyer and Corporate...
Ron Friedmann,
22 years ago
2 min read
KM in the General Press
I do not recall seeing many articles about knowledge management in the legal market outside of legal trade publications. So it seems noteworthy that Toronto’s Globe and Mail has a lengthy article today about legal KM. Knowledge management crucial tool for law firms (4/12/04, p....
Ron Friedmann,
22 years ago
1 min read
The “Toyota Approach” to Best Practices
In To Fix Health Care, Hospitals Take Tips From Factory Floor, the Wall Street Journal (4/9/04, p. 1) reports that hospitals are applying techniques pioneered by John Deming and used heavily by Japanese manufacturers to improve the quality of health care. Lawyers and law firms...
Ron Friedmann,
22 years ago
2 min read
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