Strategic Legal Technology Blog

Metrics – Agonizing or Essential

I recently commented on a Corporate Legal Times (July 2005) article on offshoring. An observation it makes about one of the challenges to offshoring – developing metrics – struck me as having broader applicability. From Overhyped, Underused, Overrated: The Truth About Legal Offshoring: “Be it...

Ron Friedmann, 20 years ago 1 min read

Knowledge Management

Blogs and RSS Feeds – Enterprise Approach?

Here is another post about blogs but this one is different. First, a question for readers and second, some thoughts about knowledge management implications. Last week I met with librarians at a large law firm. They asked if I knew of any enterprise aggregator software....

Ron Friedmann, 21 years ago 2 min read

Law Departments / Client Service

Is BigHealth a Harbinger for BigLaw

Cisco is taking on health care costs. Could this initiative have implications for BigLaw? Cisco: Paging Dr. Info Tech ($) in Business Week (7/11/05) explains that Cisco is “quietly organizing Bay Area companies to support pay-for-performance in health care.” Sound familiar? I recently wrote about...

Ron Friedmann, 21 years ago 2 min read

Outsourcing

Three Recent Articles about Offshoring

Three recent articles discuss offshoring legal work in some detail and provide interesting updates and insights. I continue to follow the offshoring option because I view it as similar to technology: a way, properly deployed, to lower costs and improve client service. The Corporate...

Ron Friedmann, 21 years ago 2 min read

Management and Technology

Orrick to Enter Tech Outsourcing Biz

Orrick Herrington will soon form a separate business to sell support services, including tech, via its West Virginia center. Via an Edge International blog post, I found an article, Orrick in plan to offer law firms outsourcing service, in TheLawyer. “The West Coast firm has...