Collaboration Re-Considered
Stretch your memory. Think back to the early days of e-mail. Did you resist? Fess up. Are we all at risk for resisting the next wave? Around 1995 I wrote an article arguing that lawyers should use e-mail. Seems quaint, but trust me, it was...
Ron Friedmann,
21 years ago
1 min read
KM at Morrison & Foerster
Morrison & Foerster is one of the leading US law firms for creating and developing an innovative and highly effective approach to knowledge management. Last month, Law Technology News published IT @ Morrison & Foerster: Lessons Learned from Retail (free registration required or PDF version...
Ron Friedmann,
21 years ago
1 min read
Offshoring Update
Growth in offshoring legal work appears to continue, at least judging by the most recent update to the list of outsourced legal services that excited utterances and I maintain. The latest list of legal outsourcing and offshoring contains more than a dozen new entries since...
Ron Friedmann,
21 years ago
1 min read
Practice and Process Improvement – Part II
Last November I suggested that in law firms, it was not obvious who should be responsible for practice and process improvement. A new answer may be emerging. Hildebrandt consultant Susan Raridon Lambreth wrote an excellent article, How Do Practice Leaders Get Their Jobs Done and...
Ron Friedmann,
21 years ago
1 min read
2006 (Not) Technology Prediction
My 2006 technology prediction for BigLaw: Forget about technology per se. Instead, lawyers must adopt new ways of working. Changing how lawyers work is tough. On the tech side, even a roll out of easy-to-use new software requires cajoling and hand-holding. Vendors know this. They...
Ron Friedmann,
21 years ago
2 min read
Bringing Lawyers Down to Earth
The Wall Street Journal article Bringing Surgeons Down to Earth (11/16/05, $) reports on making surgeons pay more attention to non-doctors in the operating room, which turns out to save lives. Lawyers are at the top of their own caste system – can they learn...
Ron Friedmann,
21 years ago
2 min read
Is Manual KM Doomed?
Will lawyers contribute to knowledge management efforts? In the US, the answer is probably not. Even among corporate counsel, where the billable hour does not create perverse incentives, lawyers do not contribute. Fellow blogger and law department consultant Rees Morrison writes (12/21/05) that law department...
Ron Friedmann,
21 years ago
1 min read
Business Intelligence and a Large Firm Merger
Can good business intelligence analysis affect a large firm merger? We may find out if Bryan Cave and Squire Sanders merge – a possibility reported earlier this week. Bryan Cave may be looking at merger (12/20/05) reports that “St. Louis law firm Bryan Cave LLP...
Ron Friedmann,
21 years ago
2 min read
Taming Contract Beasts
Those who need to understand a dense contract should consider special software to create a hyperlinked version. I recently spoke with the founders of Affinitext, a service that converts mega-contracts into easy-to-navigate, on-screen documents. Founders Ed Adams and Graham Thomson have extensive experience – law...
Ron Friedmann,
21 years ago
1 min read
Software Adoption Rates in Large Firms
When a large law firm rolls out new software, how can it measure success? Do firms even ask this question? Reader feedback is welcome. As CIO at a large law firm, I deployed a portal. We bought separate tracking software to measure and analyze portal...
Ron Friedmann,
21 years ago
2 min read
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