Strategic Legal Technology Blog

Why Law Firm Innovation is so Hard

Last November I reported on a Richard Susskind article explaining the lack of innovation in US law firms. The situation may be even worse according to a new article by professional services guru David Maister. In Are Law Firms Manageable?, Maister paints a grim picture...

Ron Friedmann, 20 years ago 1 min read

eDiscovery and Litigation Support

More E-Discovery Consolidation: Pitney Acquires Ibis

Consolidation in the e-discovery market continues. Pitney Bowes announced today the acquisition of e-discovery company Ibis Consulting. According to the press release, “Pitney Bowes Inc. (NYSE: PBI) today announced that its Management Services subsidiary has signed a definitive agreement to acquire 100% of the stock...

Ron Friedmann, 20 years ago 1 min read

Outsourcing

Legal Offshoring Gets VC $

After the dot-com bust, it seems VC investments are a decent indicator of business potential. So it is interesting to note that a legal offshoring company has received $4 million investment. Pangea3, which, according to a March 30th press release, “has created a hybrid business...

Ron Friedmann, 20 years ago 1 min read

Roundup

Roundup: Trends, Blawgs, Search, Jurisprudence

In the latest roundup: Trends: convergence questioned + “procuring” legal services; Blawgs: a taxonomy + a UK update; Search: Oracle search + tagging; Jurisprudence: two new articles. Legal Market Trends – Law Departments – Challenges to Convergence (Legal Times, March 20, 2006). Law department...

Ron Friedmann, 20 years ago 2 min read

Law Departments / Client Service

Law Firm Helps Clients Manage Contracts

I have previously suggested that law firms help clients not just draft, but also manage contracts. Now, one is doing so. LegalIT (UK) reports in DLA Piper streamlines contract management that “DLA Piper Rudnick Gray Cary has introduced technology to helps clients manage complex contracts...

Ron Friedmann, 20 years ago 1 min read

Law Departments / Client Service

Connecting with Clients Via Video

ALM, the publisher of law.com, is trying out video as a way to connect with its readers. I am pleased about this for two reasons. Substantively, I’ve previously argued that law firms should use video/TV and recorded webinars as a way to communicate with clients....

Ron Friedmann, 20 years ago 1 min read

Outsourcing

Legal Offshoring Validated but What Now?

This week printing giant (market cap $7b) R.R. Donnelley & Sons Co. (RRD) acquired (press release) offshore service provider OfficeTiger (OT). OT previously gained legal market notice through its Hildebrandt joint venture and outsourcing deals with Milbank Tweed. The acquisition could affect both law firms...

Ron Friedmann, 20 years ago 1 min read

Knowledge Management

Idea for Blog Feature

I recently created a new “Roundup” blog category, in which I list (with links) articles, blog posts, and vendors sites that I find. This has given me an idea for a new blog feature, offered here for comment. As a personal knowledge management tool, blogs...

Ron Friedmann, 20 years ago 1 min read

Law Departments / Client Service

A Word from Your Client

As a consultant and evangelist for practicing law more effectively, I write about best practices, outsourcing, knowledge management, and technology. Here’s a reminder why law firms need to think about these topics. A consultant friend works for a big company, serving many small clients. He’s...

Ron Friedmann, 20 years ago 2 min read

Knowledge Management

More Support for Automated KM Approaches

It’s an old adage that knowledge management is 80% process and culture. But if people don’t play, process won’t work. In US law firms, the success of manual KM is mixed at best. I’ve suggested previously that automated approaches may be preferable (e.g., 2006...

Ron Friedmann, 20 years ago 1 min read

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