Questions General Counsels Should Ask
Last post I suggested ways law firms could better serve clients. General counsels can also take steps to get better service from their outside counsel. If I were a GC, here are questions I’d ask my law firms: Do you actively manage and budget matters?...
Ron Friedmann,
19 years ago
3 min read
What Could Be, Not What Will Be
New Year’s predictions, like resolutions, are easy to make but hard to keep. So instead, a look at what could be in legal technology. In keeping with strategic legal technology theme, the list below outlines ways that large law firms can use technology to enhance...
Ron Friedmann,
19 years ago
1 min read
A Model Law Firm for Knowledge Management
What does a law firm that takes KM seriously look like? Knowledge management consultant Gretta Rusanow of Curve Consulting answers this question in KM and the Law (KMWorld, 1/07). Rusanow describes the KM program at leading Australian law firm Allens Arthur Robinson (AAR). The firm...
Ron Friedmann,
19 years ago
1 min read
Foley’s New Online Legal Service
Foley & Lardner understands the value it can provide clients beyond traditional legal advice. In Foley & Lardner Promotes Legal Technology, I discussed Foley’s innovative extranets. Via Law Technology News (Dec 2006), I learned about Foley’s Private Equity Matchmaker (PEM). According to a Foley press...
Ron Friedmann,
19 years ago
2 min read
ILTA Report: KM Growing
The recently released ILTA 2006 IT Staffing Survey indicates that KM is on the rise. The survey (PDF here) asks “Who Manages KM?” (chart p. 10, table p. 15). Across all 4 categories of firm size, from small to very large, the percent of firms...
Ron Friedmann,
19 years ago
1 min read
Management Views of Knowledge Management
At the Ark KM Conference in October, I moderated the session “Management Views of KM.” So what do “customers” think of KM? I suggested and moderated this panel (moderator questions here) because full-time, practicing lawyers rarely attend KM gatherings. All three panelists (participant info here)...
Ron Friedmann,
19 years ago
2 min read
Roundup (12/14/06)
This roundup covers the Opentext acquisition of Hummingbird, a review of SharePoint 2007, KM predictions, a good Web 2.0 overview, another report on BI at Bryan Cave, and info on what Pepper Hamilton is offshoring. Document Management Legal Technology Insider (Nov 2006, UK) interviewed Mark...
Ron Friedmann,
19 years ago
2 min read
Monetizing Law Firm Insight
Investors today need more than information; they need insight. Can BigLaw monetize insight beyond dispensing advice? Information drives winning investment strategies but traditional Wall Street information advantages are evaporating. The Internet has diminished the impact of huge budgets to buy information. Reg FD provides equal...
Ron Friedmann,
19 years ago
2 min read
Integrating Competing Law Firm Work Product into KM
Knowledge management typically focuses on capturing and re-using a firm’s own work product. What if you could just as easily tap other firm’s work? Looking Outside the Firm for On-Point Work Product (Legal Tech Newsletter, 12/8/06) by Justin Hectus of Keesal, Young & Logan explains...
Ron Friedmann,
19 years ago
2 min read
More on Law Firm Collaboration
My prior post asked Do Lawyers Collaborate as Much as Others? Two data points suggest opposite answers. Lawyers may view skeptically the eWeek article I cited, Wikis Are Alive and Kicking in the Enterprise. If so, they need to ask if Allen & Overy is...
Ron Friedmann,
19 years ago
2 min read
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