The Power of Markets – Is It Applicable within a Law Firm?
On Monday, I read two articles that made me think about whether law firms could apply market principles to improve their efficiency and effectiveness. Futures Trading and the Internet in the New York Times business section (8/11/03) discusses the power of the Internet to create...
Ron Friedmann,
23 years ago
2 min read
Memory is Not Enough for KM
Last week I posted two items related to knowledge management: “Advertising Practices Applied to Law Firm Marketing” discussed mining documents to determine client interests; “Relationship Mining” described software that allows determining who knows whom within an organization. After writing these, it occurred to me that...
Ron Friedmann,
23 years ago
2 min read
How Would You Rather Fly? How Do You Like Your ICU Stay? Checklists or Not?
Let’s say you’re the General Counsel of a company on a business trip. At the airport, you find, to your surprise, that you have a choice of two flights, equally convenient, at the same price, both going to your destination directly. There’s only one difference....
Ron Friedmann,
23 years ago
2 min read
Relationship Mining
On Monday, the Wall Street Journal ran an article called Six Degrees of Exploitation (8/4/03, Page B1). The article describes a new class of software designed to mine relationships across an organization. It cites as examples Visible Path and Spoke Software. The lead paragraph reports...
Ron Friedmann,
23 years ago
2 min read
Advertising Practices Applied to Law Firm Marketing
Google and Overture are fairly regularly in the news for their service of placing ads based on the content of the Web page a visitor is viewing. Amazon is known for recommending items based on an analysis of what other buyers of the same item...
Ron Friedmann,
23 years ago
2 min read
Legal Technology Intelligence
How should lawyers and law firm/department managers charged with making decisions about legal technology go about gathering information? This post deals with collecting information about and analyzing legal technology options, not using legal technology intelligently. I am prompted to ponder this subject because in a...
Ron Friedmann,
23 years ago
2 min read
e-Discovery Update – Cost Shifting Ruling
Very few documents these days begin as paper; most are created on computers. In the discovery process of litigation therefore, dealing with digital data is of growing importance. As litigants increasingly seek computer files, issues concerning who bears the cost of the production have arisen....
Ron Friedmann,
23 years ago
2 min read
Thoughts on Full Text Retrieval (a KM and litigation support topic)
Most knowledge managers say that KM is 80% process/culture and 20% technology. I agree and usually focus on the 80%. One of the interesting 20% issues is the appropriate role for and expectations of full-text retrieval systems in KM. (This issue also applies to managing...
Ron Friedmann,
23 years ago
3 min read
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