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Author: Ron Friedmann

Knowledge Management

Wither KM?

The July 14th issue of Legal IT (UK) has a feature article by Matthew Parsons of interest to knowledge managers. Knowledge Management: Measuring success reports on KM cutbacks at US firms. The article notes that in March of this year, Jones Day eliminated its 2-year...
Extranets

Making Law Firm Extranets Work

Many law firms have established extranets designed to share documents and other information with clients. The anecdotal consensus among law firm technology managers is that neither clients nor firm lawyers have used these extranets as much as had been expected. The generally accepted explanation for...