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Author: Ron Friedmann

Knowledge Management

The End of ROI?

Last week at I attended LawNet, one of the leading legal technology conferences. I had a an “aha” moment about knowledge management and return on investment.  A recurring KM question is return on investment (ROI). I have always been a fan of demonstrating the benefit...
Outsourcing

More Corporate Counsel Outsourcing to India

Legal publication The Recorder reports in Outsourcing Reaches Corporate Counsel (8/25/04) that more inhouse counsel are finding ways to use offshore labor. Separately, a recent Business Week article discusses some extraordinary security measures Indian outsourcers are taking that might allay some concerns about confidentiality and...