Incremental Change May Not Be Enough
Technology is all about change. The job of the CIO is often as much about change management as it is about technology. Sometimes change occurs so continuously and gradually that we do not realize that whole systems and environments have been altered. The role of...
Ron Friedmann,
21 years ago
2 min read
The End of ROI?
Last week at I attended LawNet, one of the leading legal technology conferences. I had a an “aha” moment about knowledge management and return on investment. A recurring KM question is return on investment (ROI). I have always been a fan of demonstrating the benefit...
Ron Friedmann,
21 years ago
2 min read
More Corporate Counsel Outsourcing to India
Legal publication The Recorder reports in Outsourcing Reaches Corporate Counsel (8/25/04) that more inhouse counsel are finding ways to use offshore labor. Separately, a recent Business Week article discusses some extraordinary security measures Indian outsourcers are taking that might allay some concerns about confidentiality and...
Ron Friedmann,
21 years ago
2 min read
Law Firm Ancillary Businesses – Follow-up To Orrick Post
Last week I wrote about the possibility that Orrick might provide back-office services to other law firms. That post generated two interesting comments that question and expand on my conclusion that this could be a distraction. On 8/19 fellow blogger Rick Klau commented: Ron –...
Ron Friedmann,
21 years ago
2 min read
Cisco Converges in Europe; Tech a Big Factor
In my estimation, Cisco’s law department is one of the most advanced, both with respect to management generally and to technology specifically. As the company adopts the “DuPont convergence model” in Europe, use of technology and processes will play a big role. In Cisco poised...
Ron Friedmann,
21 years ago
1 min read
Orrick Considers Tech Support for Other Law Firms
I have written previously about Orrick’s centralized “Global Operations Center” (“GOC”) in Wheeling, WV. The Aug/Sep 2004 issue of Law Firm, Inc. has a good follow-up article (“Location, Location, Location”) about the GOC. Orrick has cut annual operating expenses by $5.6 million by consolidating tech...
Ron Friedmann,
21 years ago
2 min read
External Drives for On the Road and Backing Up
It’s unusual for me to focus on hardware, but I’ve found a relatively inexpensive device – the SmartDisk Firefly, an external hard drive – that I think is a productivity booster for work on the road and for back ups. PCs typically no longer come...
Ron Friedmann,
21 years ago
2 min read
“Five by Five” on Technology
Blogger and lawyer Matt Honman has a regular feature in which he asks five experts to provide five answers to a single question. He recently asked “What five new technologies should all lawyers incorpoate into their practices, but probably won’t?” The five replies are interesting...
Ron Friedmann,
21 years ago
1 min read
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