Incremental Change May Not Be Enough
Technology is all about change. The job of the CIO is often as much about change management as it is about technology. Sometimes change occurs so continuously and gradually that…
The End of ROI?
Last week at I attended LawNet, one of the leading legal technology conferences. I had a an “aha” moment about knowledge management and return on investment. A recurring KM question…
More Corporate Counsel Outsourcing to India
Legal publication The Recorder reports in Outsourcing Reaches Corporate Counsel (8/25/04) that more inhouse counsel are finding ways to use offshore labor. Separately, a recent Business Week article discusses some…
Law Firm Ancillary Businesses – Follow-up To Orrick Post
Last week I wrote about the possibility that Orrick might provide back-office services to other law firms. That post generated two interesting comments that question and expand on my conclusion…
Cisco Converges in Europe; Tech a Big Factor
In my estimation, Cisco’s law department is one of the most advanced, both with respect to management generally and to technology specifically. As the company adopts the “DuPont convergence model”…
Orrick Considers Tech Support for Other Law Firms
I have written previously about Orrick’s centralized “Global Operations Center” (“GOC”) in Wheeling, WV. The Aug/Sep 2004 issue of Law Firm, Inc. has a good follow-up article (“Location, Location, Location”)…
External Drives for On the Road and Backing Up
It’s unusual for me to focus on hardware, but I’ve found a relatively inexpensive device – the SmartDisk Firefly, an external hard drive – that I think is a productivity…
“Five by Five” on Technology
Blogger and lawyer Matt Honman has a regular feature in which he asks five experts to provide five answers to a single question. He recently asked “What five new technologies…
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