Law Factory Illustrated? Fragomen, Del Ray
Law firms thinking about their business and operating models need to consider which practices and matters rise to the level of “bet the farm.” Clients willingly spend on such matters, tolerating generous staffing and high costs. Much legal work, however, is cost sensitive and might...
Ron Friedmann,
14 years ago
3 min read
Automating the Law Factory – UK May Lead the Way
The law factory handles high volume, relatively routine legal tasks (blog posts, presentation). Like any factory, it needs automation. Whether law firms or vendors own the automation is an interesting question. Law firms historically have not led automation efforts. Document assembly is three+ decades old...
Ron Friedmann,
15 years ago
3 min read
Process Improvement – LPO and KM – as Legal Market Disruptors
Legal process outsourcing (LPO) has long meant “lower cost labor in India” to many lawyers. But LPO is fundamentally more about working smarter, not cheaper. A recent New York Times article drives home this point. And an American Lawyer op-ed explains the “news behind the...
Ron Friedmann,
15 years ago
3 min read
The New Imperative for Professional Support Lawyers
I recently spoke with Ian Nelson of the Practical Law Company (PLC) about the role of professional support lawyers (PSL) in large US law firms. Regular readers know that PSLs play a leading role in knowledge management (KM). They generate precedents, research new law, and,...
Ron Friedmann,
15 years ago
5 min read
If Clients Really Hire Lawyers… What that Means for BigLaw
A Sunday post by Adam Smith, Esq. post provides good perspective on the theme of “law factory” versus bet the farm firms. Who’s Signing Your Paycheck? opens with an anonymous letter from a BigLaw partner to Adam Smith, Esq. asking “why law firms seem to...
Ron Friedmann,
15 years ago
3 min read
The State of BigLaw: What the AmLaw 100 2011 and Two Other Reports Today Tell Us
Three articles today give us a read on the BigLaw market This morning AmLaw Daily (9:41 AM) reported The Am Law 100 2011: Back in Black. This afternoon (5:45 PM), they reported The Am Law 100 2011: Growth Returns. Both report growth of 4%. Take...
Ron Friedmann,
15 years ago
2 min read
If Cisco Can’t Manage Flip, Can BigLaw Manage LawFactory?
Lately I have wrestled with the question of whether large, high-end law firms (“bet-the-farm”) can offer more pedestrian, lower-end services (“Law Factory”). A New York Times article yesterday, Wreckage at the Intersection of Corporate and Consumer Markets, suggests doing so may be very hard. Reporter...
Ron Friedmann,
15 years ago
1 min read
“Industrializing” Law Firm Service is Not a Dirty Word
Last month Toby Brown and I co-wrote “Bet the Farm” Versus “Law Factory”: Which One Works?. We explored how large law firms could segment their business. Toby discussed tiers of matters and I law firm sub-brands. Today I extend the brand analogy. I asked whether...
Ron Friedmann,
15 years ago
4 min read
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