Pillsbury Adds Outsourcing Consulting
A Law Firm Adds Another Shingle: Consultant in the New York Times (10/14/05) reports that Pillsbury Winthrop Shaw Pittman has expanded its legal outsourcing practice to provide outsourcing consulting. Query: have these consultants analyzed their own firm’s operations? “Lawyers at Pillsbury, apparently trying to climb...
Ron Friedmann,
21 years ago
1 min read
The Challenge of Client Facing KM Systems
Last week at the Ark KM conference in Chicago, Joshua Fireman of ii3, Inc. and I co-led a workshop on making KM client facing. A dozen plus experienced knowledge management professionals participated and developed several potential plans. Joshua and I summarized the key issues of...
Ron Friedmann,
21 years ago
1 min read
IT ‘Tude (Guilty until Proven Innocent)
I’m no mystery shopper, but I can still report on the bad attitude of some law firm IT support staff. I visit many law firms as a consultant, conference attendee, or friend. Two incidents are small but telling. At one firm, three visitors, all using...
Ron Friedmann,
21 years ago
1 min read
Online Legal Service in Action
An October 5th press release (PDF) reports that Mavent has supplied Fannie Mae with an expert system to review loans for compliance with various statutues, regs, and guidelines. According to the release “The Mavent Expert System is a comprehensive automated solution that submits loan data...
Ron Friedmann,
21 years ago
2 min read
KM Morphing?
The Ark KM in the Legal Profession conference just wrapped up day 2 of 3. Leading knowledge management practitioners from the US, Canada, and England are participating. My take away is that KM may be morphing. Jason Marty, Global Director, KM, Baker McKenzie and Julia...
Ron Friedmann,
21 years ago
1 min read
Thoughts on Digital Collaboration
Collaboration is the mantra of our new economy. Yet in the legal market, computer-based collaboration is limited. Here are some possible reasons. . . At a recent meeting of large law firm knowledge management professionals, Michael Mills, Director of Professional Services & Systems at Davis...
Ron Friedmann,
21 years ago
2 min read
WSJ Reports on Legal Offshoring
The Wall Street Journal reports on 9/28/05 on the trend toward sending aspects of legal work offshore. The lead sentence of Legal Services Enter Outsourcing Domain (page B1) is “It happened with tech support, financial services and catalog order-taking. Now, a growing number of U.S....
Ron Friedmann,
21 years ago
1 min read
More Instances of Offshoring
The Washington Times reports on several instances of law firms and departments outsourcing work overseas. Spotted on Robert Ambrogi’s Lawsites is the Washington Times article Law firms send case work overseas to boost efficiency. It reports that Venable uses Indian companies to draft patents; “[m]ajor...
Ron Friedmann,
21 years ago
1 min read
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