Law Firm Helps Clients Manage Contracts
I have previously suggested that law firms help clients not just draft, but also manage contracts. Now, one is doing so. LegalIT (UK) reports in DLA Piper streamlines contract management that “DLA Piper Rudnick Gray Cary has introduced technology to helps clients manage complex contracts...
Ron Friedmann,
20 years ago
1 min read
Connecting with Clients Via Video
ALM, the publisher of law.com, is trying out video as a way to connect with its readers. I am pleased about this for two reasons. Substantively, I’ve previously argued that law firms should use video/TV and recorded webinars as a way to communicate with clients....
Ron Friedmann,
20 years ago
1 min read
Legal Offshoring Validated but What Now?
This week printing giant (market cap $7b) R.R. Donnelley & Sons Co. (RRD) acquired (press release) offshore service provider OfficeTiger (OT). OT previously gained legal market notice through its Hildebrandt joint venture and outsourcing deals with Milbank Tweed. The acquisition could affect both law firms...
Ron Friedmann,
20 years ago
1 min read
Idea for Blog Feature
I recently created a new “Roundup” blog category, in which I list (with links) articles, blog posts, and vendors sites that I find. This has given me an idea for a new blog feature, offered here for comment. As a personal knowledge management tool, blogs...
Ron Friedmann,
20 years ago
1 min read
A Word from Your Client
As a consultant and evangelist for practicing law more effectively, I write about best practices, outsourcing, knowledge management, and technology. Here’s a reminder why law firms need to think about these topics. A consultant friend works for a big company, serving many small clients. He’s...
Ron Friedmann,
20 years ago
2 min read
More Support for Automated KM Approaches
It’s an old adage that knowledge management is 80% process and culture. But if people don’t play, process won’t work. In US law firms, the success of manual KM is mixed at best. I’ve suggested previously that automated approaches may be preferable (e.g., 2006...
Ron Friedmann,
20 years ago
1 min read
R&D as a Competitive Differentiator
Few law firms invest in research and development. But doing so could pay big dividends. Lawyers spend time on billable work, client development, firm administration, and keeping up on legal developments. Is R&D even on the list? The focus of R&D should be driven by...
Ron Friedmann,
20 years ago
1 min read
More Lessons from Retail
I’ve already written about what lawyers can learn about searching from shoppers. Now comes another lesson from retail. On Monday (3/6), Your Personal Shopper With the Initials R.S.S. ($) in the New York Times explains that retailers “are using R.S.S., or ‘really simple syndication,’ to...
Ron Friedmann,
20 years ago
1 min read
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