Complex Jobs Moving Offshore
Offshoring “is moving up the food chain” reports Kevin G. Hall of Knight Ridder Newspapers in More complex jobs moving offshore. Tax, public relations, architecture, and high-end research are all examples of functions where companies are seeking help in India and elsewhere offshore according to...
Ron Friedmann,
20 years ago
1 min read
Working Virtually Revisited
Lawyers are increasingly mobile – technology lets them work from almost anywhere. I suggested in The Future Law Office: Going Virtual that lawyers could sometimes work at home or in satellite offices. Law firms would save on rent and lawyers would save commute time. Two...
Ron Friedmann,
20 years ago
3 min read
IT @ Morrison & Foerster: Lessons Learned from Retail
Many knowledge management professionals say that KM is 80% process and 20% technology. Perhaps true but if honored, requires often unrealistic cultural changes. A new article about work at Morrison & Foerster illustrates how applying modern software creatively can achieve important KM goals. IT @...
Ron Friedmann,
20 years ago
1 min read
The Way Lawyers Work
Do lawyers think carefully enough about how they practice law? I think not. Relatively few lawyers seem to analyze how they practice. How many carefully consider alternatives or consciously seek best practices? Do others share my impression that relatively few lawyers seem to apply the...
Ron Friedmann,
20 years ago
1 min read
Offshoring Among the AmLaw 200
The American Lawyer surveyed the AmLaw 200 firms (see Law Firm Leaders: Conservatively Optimistic). Lots of interesting information on the state of Biglaw; I’ll focus on offshoring. The article notes that “Firms embrace temp workers — at least domestically. Seventy-seven percent of respondents said their...
Ron Friedmann,
20 years ago
1 min read
Software Beats Lawyers
Can law firms rely on software rather than lawyers to review huge volumes of documents in discovery? In Concept Searching in Discovery I wrote that this is an empirical question. Now, a well-known litigator has gone on record saying the answer is yes. Fred Bartlit...
Ron Friedmann,
20 years ago
1 min read
Using BI to Improve Leverage
Yesterday I suggested that improving the process of assigning associates could improve partner profits. In fact, Bryan Cave, with its deep commitment to business intelligence, appears to have done so. I asked John Alber, the firm’s technology partner and author of several recent excellent articles...
Ron Friedmann,
20 years ago
1 min read
Easily Increase PPP by $27k?
Is there an easy way to increase per partner profits by $27,000? I previously reported that IBM’s global consulting business built a system to match consultants with the right job. Business Week (11/21/05) reports that using it, IBM “with 36,000 consultants in its system… saved...
Ron Friedmann,
20 years ago
1 min read
Practice and Process Improvement in Law Firms
US corporations invest a lot in process improvements. And now law firms show signs of doing the same. Two recent ILTA white paper excellent articles (Don’t Support the Practice of Law – Support the Business of Practicing Law and The Value Proposition of the Business...
Ron Friedmann,
20 years ago
2 min read
Another EDD Acquisition
Merger activity continues in the US electronic evidence market. EPIQ Systems, “a national leader in the market for fiduciary management and claims administration systems and provides an advanced offering of integrated technology-based products and services,” has acquired nMatrix, a “a leading provider of case management...
Ron Friedmann,
20 years ago
1 min read
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