- The Last Mile of Contracts: Why Human Teams Are Still Essential
(LLRX.com, 9 July 2017. Originally published by CenzaSource) - Legal Process Outsourcing (LPO) – Now Just Part of the Legal Landscape
(Legal Efficiency supplement to the The Times of London, 11 June 2013) - The Impact of Legal Process Outsourcing (LPO) You Might Not Have Noticed
(Law Practice Today, January 2012 ) - Legal Outsourcing – A Changing Conversation
(with Mark Ross, Outsource Magazine, 17 Nov 2010) - The Right Staff for Doing Legal Work: Choosing a Location and Staffing Model
(Legal Week, 1 May 2010) - Law Libraries Transformed
(with Eleanor Windsor, LLRX.com, July 4, 2010) - Law Firms Now Outsourcers
(LLRX.com, 20 Feb 2010) - Outsourcing as a Strategy to Manage Support Cost and Variable Demand
(with Amit Shirke, chapter in Implementing a Successful Legal Outsourcing Engagement, by Michael D. Bell, published by Ark in 2009) - Dealing with Documents: The Pros and Cons of Outsourcing
(with Renay Rutter, Legal Management magazine, October 2008) - Why and What Lawyers Should Consider Outsourcing
(LLRX.com, 1 Sept 2008) - Legal Process Outsourcing (LPO): 2007 And Beyond
(by Mark Ross, with contributions by Ron Friedmann and Neeraja Kandala; first published at Mark Ross’ blog, published by Immigration Daily (ILW.COM), January 2008, Law Practice Today in February 2008) - The Business Case to Outsource Secretarial and Document Production Tasks (
Whitepaper for CBF Group, 2007) - Legal Outsourcing – Overview, Opportunities, Issues
(ALM – Law Journal Newsletter web audio conference, May 16, 2007) - Developments in Legal Outsourcing and Offshoring (
LLRXcom, Nov 12, 2006)
