My Knowledge Management Week
Last Friday (9/19), I attended an all-day meeting of KM professionals from large NYC, Toronto, and West Coast law firms that I co-organized and co-moderated. Separately, last Tuesday (9/16), at Legal Tech I co-presented with Kingsley Martin on KM; our topic was determining an organization’s...
Ron Friedmann,
22 years ago
3 min read
Legal Tech NYC – What’s New
I spent two days and spoke at Legal Tech NYC September. A couple of my legal technology friends observed that there was nothing new and asked if I agreed or not. Drawing on my training as a lawyer, I said “yes and no.” My first...
Ron Friedmann,
22 years ago
3 min read
How Much Information Technology Support is Enough?
How much IT support should firms provide to users? Many firms answer this question via benchmarking (that is, comparing spending and staffing to comparable firms). Lawyers are demanding “customers.” They want a lot of support and, when they want it, they want it now. By...
Ron Friedmann,
22 years ago
3 min read
Scenarios of Future Law Firms Rely Heavily on Technology
This past weekend, I attended the annual meeting of the College of Law Practice Management. The attendees are a mix of lawyers and law firm managers (including chief administrators, marketers, HR, and technology). We spent an entire morning working in small teams. Each team had...
Ron Friedmann,
22 years ago
1 min read
Morgan Lewis Announces “Morgan Lewis Resources”
In a press release dated September 10th, Morgan Lewis announces Morgan Lewis Resources, the firm’s “NEW ENTERPRISE TO ASSIST COMPANIES WITH FEDERAL COMPLIANCE NEEDS.” According to the release, “Morgan Lewis, one of the 10 largest U.S. law firms, today announced the launch of Morgan Lewis...
Ron Friedmann,
22 years ago
2 min read
The Limits of Technology
I recently had a personal experience that perhaps illustrates the power and limits of technology. I was grocery shopping when I noticed an employee using a hand-held wand to scan the shelf bar code for out-of-stock items. It surprised me that a person had to...
Ron Friedmann,
22 years ago
2 min read
Internet Telephony and Lawyers Working at Home
More and more, technology allows workers at all skill levels to work at home. Should law firms think about this option in their long term planning? This posting is prompted by an article the The New York Times ran, More Companies are Routing Calls via...
Ron Friedmann,
22 years ago
3 min read
New Analysis of Cost, Value, and ROI of KM
Stuart Kay, the Knowledge Manager of Sydney-based Gilbert & Tobin has written a very good and thorough analysis of knowledge management called Cost, Value and ROI for Knowledge Management in Law Firms, which appears in the August 31st edition of LLRX. Kay starts out by...
Ron Friedmann,
22 years ago
1 min read
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