Value Billing / Alternative Billing and Technology
The current (Fall 2003) issue of Law Firm, Inc. magazine has a very good article about why law firms need to think harder about value billing. In Stop the Clock & Make More Money, Jeffrey Carr and Mark Wolf, respectively the general counsel and assistant...
Ron Friedmann,
22 years ago
2 min read
Technology for Law Firm Marketing and Its Implications
Yesterday I heard Swati Agrawal of firmseek and Anne Balduzzi, a legal and technology marketing consultant, present on “Using Technology to Make the Most of Your Marketing Dollars” at a an event hosted by the Mid-Atlantic Chapter of the Legal Marketing Association (LMA). Swati and...
Ron Friedmann,
22 years ago
2 min read
Office 2003 – Who Owns the Keys to the Kingdom?
In Office Buzz: Check the E-mail on September 25, 2003, the New York Times reviews Office 2003, the latest Microsoft upgrade to the Office suite. The review is mixed at best. The columnist notes that “Microsoft has made shockingly few changes to Word, Excel and...
Ron Friedmann,
22 years ago
2 min read
Don’t Forget the Outside World When Thinking about KM
My friend and former colleague, Jean O’Grady, the Director of Information Services at Wilmer, Cutler & Pickering has written an article, The Importance of Targeted Information in the LegalTimes. Jean writes a good overview of specialized sources for current business intelligence and legal developments. Her...
Ron Friedmann,
22 years ago
1 min read
Call to Arms for GC: Force Your Outside Lawyers to Avoid the Mistake Doctors Make
In my posting of 7 Aug 2003 (How Would You Rather Fly? How Do You Like Your ICU Stay? Checklists or Not?) I discussed a Wall Street Journal article that reported how the use of checklists reduced the number of patient-days and mortality in intensive...
Ron Friedmann,
22 years ago
4 min read
Law Firms Outsourcing IT and Document Production
In my posting of of 3 Sep 03 Allen & Overy Testing Outsourcing, I conveyed reports that Allen & Overy was pilot testing outsourcing document production to workers in India. In UK firm set for outsourcing deal in India, Legal Week reports that A&O has...
Ron Friedmann,
22 years ago
1 min read
Can a CRM Support Viral Marketing?
I came across a press release for the latest version (5.1) of customer relationship management software InterAction by Interface Software. One feature caught my eye and made me think about how law firms can try to extend their reach to clients. The press release describes...
Ron Friedmann,
22 years ago
2 min read
Unauthorized Practice of Law (“UPL”) Suit and Implications for Online Services
Law.com reports in Group Alleges Document Prep Service Provides Legal Advice by Nonlawyers (9/24/03) that the Texas “Unauthorized Practice of Law Committee filed suit on Sept. 17 against a California-based company, alleging that it operates a document preparation service which provides legal advice by nonlawyers.”...
Ron Friedmann,
22 years ago
2 min read
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