Billable Hour Stories
Years ago, a billable hour had a short life. A lawyer wrote it down, a firm billed it, and the client paid with little fuss. Once collected, the hour disappeared. Times have changed. Not just the pressure to bill. Not just client resistance to paying....
Ron Friedmann,
20 years ago
2 min read
Ark KM Conference – Toronto, June 13-14
The Ark Group is hosting a knowledge management conference in Toronto on June 13-14. As a speaker and co-chair at prior Ark conferences, I can say that Ark puts on outstanding conferences. This one will explore the intersection of “information management” with KM. I agree...
Ron Friedmann,
20 years ago
1 min read
BI Beyond the Four Walls
Law firms increasingly use business intelligence techniques to improve profits. You can also apply similar techniques to understand the overall business environment. Competitive intelligence (CI) is now its own discipline. For example, West offers its Monitor Suite: “Litigation and Deal Monitor provide unique analysis of...
Ron Friedmann,
20 years ago
1 min read
Outsourcing Harbinger
One “leading indicator” of legal market trends is who consulting firms are hiring. Today, Hildebrandt announced that two sourcing experts join the firm. According to the May 8th press release, “Christopher Petrini-Poli and Nicholas Quil will join Hildebrandt, heading up the firm’s new global Strategic...
Ron Friedmann,
20 years ago
1 min read
Price Umbrella Collapsing
Pricing may be collapsing. No, not large law firm billing rates; I mean e-discovery processing. Lately, my legal technology consulting friends have reported that the price umbrella was collapsing. Now comes “official” confirmation. Publicly traded Marsh & McLennan Companies, which owns Kroll, reports in a...
Ron Friedmann,
20 years ago
1 min read
Long Live the Dot-Com Boom
The dot-com boom is dead. Long live the dot-com boom. Two sites recently caught my eye as examples of why the boom has created a lasting legacy. One site is a source for specialized information. Automatic external defibrillators (AED) are life saving devices that re-start...
Ron Friedmann,
20 years ago
2 min read
Stepping into the Breach
If a tree falls and no one is there to hear it, does it make noise? If a contract is breached but no one is there to notice, does the breach matter? Clause and effect on supplymanagement.com details myriad problems with contract management and cites...
Ron Friedmann,
20 years ago
1 min read
Due Diligence in India
Reviewing documents is expensive and tedious. It’s just a matter of time until some is offshored to India. I hear it is already happening but have no public confirmation… until now. The Financial Times (4/12/06) reports that “in an upcoming acquisition financed by a UK...
Ron Friedmann,
20 years ago
1 min read
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