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A 10-Year KM Retrospective – 10 Years Gone: From Content to Tools to Productivity

At the Ark Group’s 10th Annual Knowledge Management in the Legal Profession (PDF), I co-presented with Joshua Fireman on a 10-year retrospective of legal KM.

We had an opening video by Adam Bendell, the voice of KM past, and a closing video by Jeff Rovner, the voice of KM future. (Videos not available.)

Joshua and I did a whirlwind tour of KM over the last 10 years using two “Top 10 Legal KM Initiative” lists. In 2003, a group of large law firm KM professional surveyed its members to develop the list. In 2014, an expanded group performed a similar survey with more analytics. We discussed and engaged the audience on how and why KM has changed.