I recently wrote a Knowledge Management Overview, which appears as a chapter in Leaders in Legal Business (Stephen McGarry). This e-book collects essays by legal market thought leaders. It was published last week by AILFN (Association of International Law Firm Networks).
My full KM article is here on this website as an article, Knowledge Management Overview 2018, and is available in e-book format as-published.
I enumerate here the sub-headings; click here for the full article:
- KM Definition and Benefits
- Initial KM Focus: Documents, Precedents, and Professional Support Lawyers
- KM Evolves from Documents to Experience
- Enterprise Search Solved Many Problems – And New Products Will Do Even More
- The Emergence of Specialized Experience Management Software
- The Rebirth of Intranets as Practice Portals
- Specialized Content and Tools, including Artificial Intelligence, to Enhance KM
- Even with Technology, Organizations Need Dedicated KM Staff
- KM Remit and Priorities Vary Considerably
- Opportunity Lost and Now Regained? Collaboration and Social Media
- Information Governance, Records Management, Document Management, and KM
- Developing a KM Plan [bulleted list of suggested starting points to develop a KM program]
This is the second edition of Leaders in Legal Business and my KM chapter. The first appeared in 2015: A Brief History of Legal Knowledge Management (2015 ebook, Leaders in Legal Business, by Stephen McGarry).
As I noted in my similar 2015 blog post for the prior edition of my article, this relatively short chapter hardly does justice to the rich history, present, and future of legal knowledge management. For an excellent deeper dive, I highly recommend a the 2015 book, Knowledge Management for Lawyers (landing page to order) by Patrick DiDomenico, published by the ABA.