default logo

Law Department Trends + Contract Management Opportunities

Now is law department survey season. In my prior post, GCs Now Do Less Law, I reported on the Altman Weil survey of Chief Legal Officers. Here, I report highlights of two other recent surveys: The Annual Law Department Operations Survey by the Blickstein Group  surveys law department

Business of Law Innovation – FT North America Awards

The Financial Times recently released its 2014 North America Innovative Lawyers. Five firms won the top business of law award (“Stand Out”): Seyfarth Shaw: “Developed SeyfarthLink, an online tool that enables better client-firm collaboration by improving flows of inf

Will Low Cost Centers become a Big Law Norm?

Another large law firm announced today the opening of a low-cost service center. Torys is opening in Halifax. The Globe & Mail in Bay Street law firm launches legal ‘incubator’ in Halifax reports that the “office will be charged with developing new, more efficient ways of do

Sizing the New, More Diverse Legal Market

Jordan Furlong’s recent blog post, An Incomplete Inventory of NewLaw, spurred an interesting dialog on Twitter among Liam Brown, George Beaton, Jordan, and me. We discussed the size of the NewLaw market. I reproduce, in chronological order, the relevant Tweets. Before any commen

Middle Office Support for Law Firms – Captives v Outsourcing

Many large US law firms own and operate low cost service centers. These “captives” provide a range of “middle office” support such as IT, finance, word processing, and business research. Since 2012, five US firms announced or opened captives: Pillsbury (Nashville), Bingham

Lines Between Legal Businesses Blur – Law Firm as LPO – Radiant Law

Radiant Law, a new model UK law firm founded in 2011, announced today that the firm is opening its own legal process outsourcing (LPO) center in South Africa. To be sure, many large firms have opened low cost service centers. Just this week, for example, Hogan Lovells announced a low-

My Legal Tech 2014 Picks

I report here on vendor discussions two weeks ago at Legal Tech 2014: tech + process improvement; digital dictation; outsourcing; and information governance. Introduction – How I Decide What To Look At.  This report is not “best of show” or “most important̶

Reducing Big Law Overhead: Just Cut? Or Re-Think?

Legal demand is flat and large law firms face price pressure. So management has cut Big Law overhead to maintain profits. Above the Law published a graphic summarizing 2013 first-half cutbacks. In the second half, I found 17 ATL reports on AmLaw 100 firms that cut secretaries and othe

Understanding the UnitedLex – LeClairRyan Deal: Interviews with Management

On October 30th, law firm LeClairRyan and legal services provider UnitedLex announced the creation of the LeClairRyan Legal Solutions Center, which involves the transfer of 400 people and physical assets to UnitedLex. On Wednesday afternoon, I spoke to both parties to learn more.  My

The Speed of Change

What is the speed of change in the legal market?   Do we live in a New Normal?  At least in the social media and conference sphere, many ask those questions.  Several published items yesterday and today address the question, which I report here. * * * American Lawyer Media editor-in-c