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Document Assembly in the Real World (Live #ArkKM)

I am attending the 13th Annual Knowledge Management in the Legal Profession conference in NYC, hosted by Ark Group. This is a live post of the session Faster, Better, Cheaper, Smarter and Happier? Document Assembly in the Real World. The presenters are John Kruse, Director of Knowledg

The State of Legal AI – a Q&A

What is the current state of legal AI (artificial intelligence) – the Q&A below has my views. [Baretz + Brunelle, an agency supporting Bloomberg Law asked these questions in August, prior to ILTACon. Portions of my answers appeared in two B+B sponsored Bloomberg Big Law Busi

Is the Pressure Building on Big Law?

I’ve complained that too many commentators predict Big Law disruption. With Big Law surviving the 2008-10 economic crisis largely intact and profits continuing to grow, it’s hard to see the disruption. What’s hard to miss though is the pressure Big Law faces from sev

Intriguing New Legal Services Innovation Index

Last week, Prof. Dan Linna of Michigan State University College of Law and his students released and intriguing new Innovation Catalog and Law Firm Innovation Index, jointly titled the Legal Services Innovation Index. I view this as important and pathbreaking work and encourage reader

The Growing Importance of Tech-Enabled Law Practice

We can now make a very strong case for the growing importance of tech-enabled law practice. Of course, all law firms and law departments have technology. But mere infrastructure no longer suffices. Rather, lawyers must move to tech-enabled law practice to improve efficiency. Two devel

Law Firm Profitability + Service Delivery: What the Altman Weil Survey Says

Law firm management needs to think more about their clients. Right now, they expend more energy on boosting profitability with inward measures than they do on client service. That cannot be sustainable. Protecting long-term profitability requires focusing on clients, specifically bett

Large Law Firms Must Improve Client Service Delivery

In the current ultra competitive market for legal services, large law firms must improve client service delivery. I explain why in this post: the stratification of large law firms, the failure of traditional strategies, the lack of differentiation among most firms outside the top tier

The Future of Legal Services in the Global Age of More for Less (Live #Lexpo17)

This is a live blog post of The Future of Legal Services in the Global Age of More for Less. Professor David B. Wilkins (Harvard) is the presenter. I am posting live from Lexpo 2017, a legal innovation event in Amsterdam on May 8-9, 2017. I post as a session ends, so please forgive an

Law is a Buyer’s Market: Adapting your Law Firm to a Client-First World (Live #Lexpo17)

This is a live blog post of Law is a Buyer’s Market: Adapting your Law Firm to a Client-First World. Jordan Furlong is the presenter. I am posting live from Lexpo 2017, a legal innovation event in Amsterdam on May 8-9, 2017. I post as a session ends, so please forgive any typos or err

A Day of Legal Innovation in London: Client Innovation Space + Flex Staffing

It may only be Tuesday, but is has already been an eventful week in innovation news from the London legal market. Two Magic Circle firms  and one Top 30 firm made noteworthy announcements today. Here is a quick recap, some additional insight from an email interview with Allen & Ov