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The Onshore Law Factory – Carillion UK Example

A news item today explains how one large UK company has built its own “law factory”.  I periodically write about law factory as a way to handle high volume, lower value legal work. Whether it is suitable only for commoditized work or also ‘bread and butter’

Legal Futures Conference – Chicago, Oct 28-29

The College of Law Practice Management and IIT Chicago-Kent College of Law host the 3rd annual law practice legal Futures Conference later this month. It offers radical new ideas – meaningful to inside and outside counsel and to providers – to address the changes we are no

Law Factory Illustrated? Fragomen, Del Ray

Law firms thinking about their business and operating models need to consider which practices and matters rise to the level of “bet the farm.” Clients willingly spend on such matters, tolerating generous staffing and high costs. Much legal work, however, is cost sensitive

Automating the Law Factory – UK May Lead the Way

The law factory handles high volume, relatively routine legal tasks (blog posts, presentation). Like any factory, it needs automation. Whether law firms or vendors own the automation is an interesting question.  Law firms historically have not led automation efforts. Document ass

Process Improvement – LPO and KM – as Legal Market Disruptors

Legal process outsourcing (LPO) has long meant “lower cost labor in India” to many lawyers. But LPO is fundamentally more about working smarter, not cheaper. A recent New York Times article drives home this point. And an American Lawyer op-ed explains the “news behin

The New Imperative for Professional Support Lawyers

I recently spoke with Ian Nelson of the Practical Law Company (PLC) about the role of professional support lawyers (PSL) in large US law firms.  Regular readers know that PSLs play a leading role in knowledge management (KM). They generate precedents, research new law, and, in ef

If Clients Really Hire Lawyers… What that Means for BigLaw

A Sunday post by Adam Smith, Esq. post provides good perspective on the theme of “law factory” versus bet the farm firms.  Who’s Signing Your Paycheck? opens with an anonymous letter from a BigLaw partner to Adam Smith, Esq. asking “why law firms seem to b

The State of BigLaw: What the AmLaw 100 2011 and Two Other Reports Today Tell Us

Three articles today give us a read on the BigLaw market  This morning AmLaw Daily (9:41 AM) reported The Am Law 100 2011: Back in Black. This afternoon (5:45 PM), they reported The Am Law 100 2011: Growth Returns. Both report growth of 4%. Take that with a grain of salt though.

If Cisco Can't Manage Flip, Can BigLaw Manage LawFactory?

Lately I have wrestled with the question of whether large, high-end law firms (“bet-the-farm”) can offer more pedestrian, lower-end services (“Law Factory”). A New York Times article yesterday, Wreckage at the Intersection of Corporate and Consumer Markets, sug

"Industrializing" Law Firm Service is Not a Dirty Word

Last month Toby Brown and I co-wrote “Bet the Farm” Versus “Law Factory”: Which One Works?. We explored how large law firms could segment their business. Toby discussed tiers of matters and I law firm sub-brands. Today I extend the brand analogy.  I asked