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Document Assembly in the Real World (Live #ArkKM)

I am attending the 13th Annual Knowledge Management in the Legal Profession conference in NYC, hosted by Ark Group. This is a live post of the session Faster, Better, Cheaper, Smarter and Happier? Document Assembly in the Real World. The presenters are John Kruse, Director of Knowledg

Practical Magic: Using Advanced Technologies to Achieve Results (Live #ArkKM)

I am attending the 13th Annual Knowledge Management in the Legal Profession conference in NYC, hosted by Ark Group. This is a live post of the session Practical Magic: Using Advanced Technologies to Achieve Results. The speaker is J. Stephen Poor, Partner & Chair Emeritus, Seyfart

Changing Knowledge Management (KM) Priorities

How and why are KM priorities changing? That was the topic of an ILTA virtual roundtable I moderated on July 6, 2017. I report here on the survey administered in advance and the flavor of the discussion. As moderator, I was not able to take good notes. And appendix contains survey res

A New Era of Managing and Finding Experience in Large Law Firms

Experience management – the ability to find relevant matters and lawyers with specific experience – has emerged as core in large law firms for both knowledge management and marketing. I explain here its importance and examine the evolution in technology and processes suppo

Practice Centric Document Management (#ndElevate Live)

How can document management support lawyers working in a practice centric manner? That is the question my business partner Joshua Fireman of Fireman & Company will answer. This is a live blog post from NetDocuments‘ ndElevate annual user conference. (As with all my live blog

Knowledge Management Priorities in Large Law Firms – 2017 Survey

I report here on a recent, privately conducted knowledge management survey of large law firms. Mary Abraham, Oz Benamram and I conduct this survey in preparation for a meeting of KM professionals in February. Learning about current KM priorities and interests inform our agenda. We sha

The Changing Legal Ecosystem

I report here on the panel The Changing Legal Ecosystem from a private meeting of large law firm knowledge management professionals. The panelists are two founders of AI companies, a founder of managed legal services provider, and one in-house counsel. The moderator is a CKO. This is

Client Facing KM and AI: Opportunities and Challenges

Client facing KM (knowledge management) and AI (artificial intelligence) have been topics of conversation at conferences and in articles for years. I revisited this topic when in a recent presentation at the International Bar Association Annual meeting in Washington, DC. My slides are

Data Security Required. KM Demanded. AI Here: Armageddon or Utopia

This is a live post from the 12th Annual Ark Knowledge Management (KM) conference. (PDF of Agenda). I publish as a session ends so please forgive any typos or misunderstandings of meaning. This session is Data Security is Required. KM is Demanded. AI is Here: Armageddon or Utopia?. Pe

Practice Engineering: KM for the 21st Century (#ArkKM Live)

This is a live post from the 12th Annual Ark Knowledge Management (KM) conference. (PDF of Agenda). I publish as a session ends so please forgive any typos or misunderstandings of meaning. This session is the keynote, Practice Engineering: KM for the 21st Century, byMichael Mills, Co-