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A New Era of Managing and Finding Experience in Large Law Firms

Experience management – the ability to find relevant matters and lawyers with specific experience – has emerged as core in large law firms for both knowledge management and marketing. I explain here its importance and examine the evolution in technology and processes suppo

Practice Centric Document Management (#ndElevate Live)

How can document management support lawyers working in a practice centric manner? That is the question my business partner Joshua Fireman of Fireman & Company will answer. This is a live blog post from NetDocuments‘ ndElevate annual user conference. (As with all my live blog

Knowledge Management Priorities in Large Law Firms – 2017 Survey

I report here on a recent, privately conducted knowledge management survey of large law firms. Mary Abraham, Oz Benamram and I conduct this survey in preparation for a meeting of KM professionals in February. Learning about current KM priorities and interests inform our agenda. We sha

The Changing Legal Ecosystem

I report here on the panel The Changing Legal Ecosystem from a private meeting of large law firm knowledge management professionals. The panelists are two founders of AI companies, a founder of managed legal services provider, and one in-house counsel. The moderator is a CKO. This is

Client Facing KM and AI: Opportunities and Challenges

Client facing KM (knowledge management) and AI (artificial intelligence) have been topics of conversation at conferences and in articles for years. I revisited this topic when in a recent presentation at the International Bar Association Annual meeting in Washington, DC. My slides are

Data Security Required. KM Demanded. AI Here: Armageddon or Utopia

This is a live post from the 12th Annual Ark Knowledge Management (KM) conference. (PDF of Agenda). I publish as a session ends so please forgive any typos or misunderstandings of meaning. This session is Data Security is Required. KM is Demanded. AI is Here: Armageddon or Utopia?. Pe

Practice Engineering: KM for the 21st Century (#ArkKM Live)

This is a live post from the 12th Annual Ark Knowledge Management (KM) conference. (PDF of Agenda). I publish as a session ends so please forgive any typos or misunderstandings of meaning. This session is the keynote, Practice Engineering: KM for the 21st Century, byMichael Mills, Co-

ILTA Recap – Spot Video Interviews and Blog Posts

Last week I attended ILTACon, the 2016 conference of the International Legal Technology Association. Here is a recap of my activities for the week. The first section has links to the three sessions I attended and live blogged. The second has a pictorial summary of the session on the b

Finding a Needle in a Haystack with 21st C. Expertise Systems

This is a live blog post from ILTACon, the 2016 conference of the International Legal Technology Association. This session is the Finding a Needle in a Haystack with 21st Century Expertise Systems with panelists with Kate Cain of Sidley Austin, Marybeth Corbett of WilmerHale, Julie Bo

The Future of Legal KM (Live from #IlTACon)

This is a live blog post from ILTACon, the 2016 conference of the International Legal Technology Association. This session is the Future of Legal KM with panelists Rob Saccone (Partner Nexlaw Partners LLC), Patrick DiDomenico (CKO, Ogletree Deakins), and Sam Nickless (COO, Gilbert &am