Large UK Firms Outsource Routine Legal Work
Last summer, the large UK law firm Lovells announced that it is farming out certain routine work to “provincially-based solicitors.” Now, Freshfields is following suit. Details and other outsourcing updates…
Personal Productivity Re-Visited
A decade ago I thought that the age of personal productivity growth using technology was over and that future gains would be in group productivity. I was wrong. Group productivity…
Automated v. Manual Approaches to Knowledge Management
Some law firms use manually intensive approaches to knowledge management; others eschew creating specialized knowledge management positions and instead rely on automation. What are the pros and cons of the…
Harvard Law to Study Legal Market
I have always been disappointed in reading management periodicals such as Business Week, the Wall Street Journal, or Harvard Business Review that I rarely see in-depth articles on professional services,…
Legal Offshoring Makes the New York Times
News reports in general interest publications such as the New York Times are often a good barometer for industry trends. Now that the the Times has reported on sending legal…
Budgeting to Serve Clients
I have long advocated the use of budgets in larger legal matters. Many firms, it seems, are loathe to consider the idea. Not all. UK firm Wragge&Co has filed for…
Another New Legal Outsourcing Company
I spotted on Robert Ambrogi’s LawSites a reference to another example of the trend toward outsourcing legal work to India. Intellevate provides a range of intellectual property support services, including…
Applying Solid Business Metrics to KM and Other Decisions
In Rethinking ROI: Managing Risk and Rewards in KM Initiatives (LLRX, Feb 23, 2004), Bryan Cave partner John Alber makes a compelling case that law firms must have appropriate business…
Corporate Counsel Provides Online Legal Service
In my prior post Thoughts on the Paucity of Online Legal Services, I suggested that one factor holding back development of online legal services is that the natural users, corporate…
Portals and KM – Part II
In a November posting, Portals and KM, I discussed how law firms should think about portal strategies in connection with knowledge management. A column in Portals Magazine, Viewpoint: Maximizing the…
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